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Senior Product Manager
3 months ago
Aiming to scale up our operations by automating our placement process without needing human intervention. To do this, we're creating a Bidding platform where shippers and Fleet Owners (FOs) can bid on placements. Eventually, our Data Science (DS) team will use the data generated from this platform to make it more reliable. Since negotiation is a big part of this industry, our product needs to understand how FOs and shippers negotiate, especially from the FOs' perspective. In our effort to grow, we're bringing in a Senior Product Manager to focus on scaling up and improving our Shipper and Fleet Owner (FO) apps. This person will be crucial in expanding and enhancing these apps, making sure they're easy to use and meet the needs of our users. This position will involve thinking strategically, focusing on what users need, and guiding others to develop features. We'll work on adding features that solve problems for users and help our business grow. We'll cover everything from attracting users to accepting rates.
1. Role: Shipper: Rate acceptance Ownership Bidding Platform Funnels, Real time price prediction from historical quotes & rates, FO negotiations behaviour capturing
A: Shipper Bidding Platform funnels - P0
● Minimum Rate seen by shippers
● Rate selection (for both high and low quotes coming)
● Upgrading price packaging options
● KAM cost per demand
● Shipper profiling
Key Skills:
● Proficiency in identifying channels/tools to active or re-engage shippers on app
● Expertise in creating a seamless booking experience, including multiple service offering and initial usage of the platform for new users.
● Ability to leverage data and analytics to continuously improve rate acceptance% , reducing friction and drop-off rates.
Experience:
● A track record of effectively using strategies to make the product drive growth, resulting in more matches, increased adoption, and higher engagement.
B: Quote Prediction (ML) (Co-Owned) - P1
● Predicted rate accuracy
● Predicted rate coverage
Key Skills:
● Experience with implementing machine learning or AI-driven solutions to improve prediction accuracy and efficiency.
● Knowledge of the technologies and tools used to create features that improve conversion rates, including machine learning frameworks and data analytics platforms.
C: FO negotiation Behaviour (Owned) - P2
● Quote Quality % (of quality FOs)Key Skills:
● Ability to engage users effectively in real-time bidding and accurately capture user
behaviour.
● Familiarity with product analytics tools to track user behaviour, identify drop-off points.
Experience:
● 6+ years of product management experience with a strong track record of delivering successful funnel optimization, customer engagement
● Prior experience in working on User Facing Products/Apps in Marketplaces or Transportation Start-ups will be an advantage.
Department Level Skills & Experience
● The candidate should possess a deep understanding of product strategy, including defining and executing a clear roadmap
● Analytical first-principles approach to understanding and solving problems.
● Deep intuition & strong empathy for users and the ability to prioritize features and improvements based on user needs and feedback.
● Experience in building and optimizing bidding & marketplace platforms, understanding and capturing users behaviour and expectations
● The ability to lead cross-functional teams, work closely with engineering, design, DS, and other departments to deliver results.
● Excellent communication skills to convey product vision, strategy, and progress to internal teams and stakeholders.
● Experience working in an Agile development environment, including sprint planning, backlog grooming, and iterative product development.
Generic Experience & Qualifications
● Experience working on dynamic pricing product or Bidding/Auction product
● Experience working in an agile environment (e.g., user behaviour, iterative development, scrum teams, sprints, personas)
● Experience in collaborating with senior leadership and influencing decision-making/project planning at a program level
● Team Handling Experience - Ability to work independently and also nurture a team of APMs/PMs to deliver the goals.
● An entrepreneurial mindset with experience in fast-paced, dynamic environments, such as start-ups or high-growth companies.
● MBA + Bachelor's degree in Engineering, Computer Science, or a related field [MBA not required if the relevant experience supersedes the criteria]
Behavioural attributes
● Team player
● Growth mindset