Manager/Team Lead

Found in: Appcast Linkedin IN C2 - 3 weeks ago


Chennai, India Pride Global India Full time

Sr. Manager/Manager/Team Lead – US HR Operations


Description

• Manage team of process leads and executives dedicated to support new and existing US HR operations and onboarding related processes and services.

• Understand and guide the team members during the US Onboarding process.

• Understand and guide the team to handle the US HR Operations

• Responsible for every aspect of onboarding and HR Operations and govern the process.

• Maintain Standard Operating Procedures (SOPs).

• Establish guidelines and governance.

• Develop key messages, communicate process updates to leads/teams and manage escalations/exceptions, as needed.

• Responsible for all aspects of managing and leading a team, including interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.

• Support special projects as needed.


Requirements:

• Bachelor's degree

• Minimum of 8 years of experience in US HR operations.

• Managed a minimum of 15 team members

• Thorough knowledge of US HR Operations and Onboarding activities

• Strong communication, interpersonal, and leadership skills.

• Ability to prioritize and manage multiple tasks and projects simultaneously.

• Excellent problem-solving and decision-making skills.

• Ability to work independently and as part of a team.


Knowledge, Skills and Abilities

• Dedication to improving processes and delivering high-quality service.

• Able to develop and maintain good working relationships and to interact positively and productively with teams across organizational lines

• Demonstrates attention to detail

• Demonstrates ability to interpret data into actionable insight that influences a business decision

• Proactive self-starter, autonomous yet highly collaborative and resourceful

• Ability to lead projects from inception to completion with minimal supervision

• Excels in a dynamic environment subject to impromptu changes in schedules, priorities and project scope and be able to effectively communicate changes to team in a meaningful way

• Identifies issues in a timely manner and works with stakeholders to address in an appropriate manner

• Demonstrates executive presence with strong communication skills


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