Community Manager

2 days ago

Mumbai, India 26ideas Full time

About 26ideas:


26ideas is a full-stack venture studio that builds startups. We don't just bring ideas to life; we work to ensure the idea is set for success. Acting as an institutional co-founder, our mission is to provide comprehensive support from ideation to scaling. With over 40 years of collective experience, we have the expertise and network to drive startup success.


Passionate about making memes and connecting with people? We have the perfect opportunity for you


One of our ventures, Tenacity, is an innovative community designed to empower sales teams by providing opportunities to engage with content, community, and commerce. We are seeking a vibrant Community Manager to take the lead on engaging our community.


Considerations prior to applying:


  • Location: Mumbai or Bangalore (Hybrid)
  • Compensation: 9-12 LPA + ESOPs in Tenacity
  • Mindset: Get shit done (hustler)


Role overview:


As the Community Manager for Tenacity, you will drive and nurture Tenacity's vibrant community, creating engaging content, organizing events, and leveraging analytics to foster a thriving ecosystem for sales professionals.


Key Responsibilities:


Develop and Manage Community Engagement:

  • Create and execute strategies to increase member engagement, including organizing online events, webinars, and interactive sessions.
  • Monitor and moderate the Slack and LinkedIn community forum to ensure a positive and constructive atmosphere.
  • Act as the first point of contact for community members, responding to queries, and providing support and guidance.


Content Creation and Management:

  • Develop and curate engaging content tailored to the needs and interests of the community.
  • Manage the content calendar to ensure a steady flow of relevant and valuable content across various platforms.


Analytics and Reporting:

  • Use analytics tools to track community engagement and member satisfaction, making data-driven decisions to improve community strategies.
  • Prepare regular reports on community growth, engagement metrics, and member feedback to inform team strategy.


Collaboration and Support:


  • Work closely with the Membership Manager to implement cohesive strategies that enhance member experience and retention.
  • Support sales and business development efforts through community-driven initiatives and feedback gathering.


User Feedback and Insights:


  • Act as the primary point of contact for community feedback, gathering insights on user needs, preferences, and pain points.
  • Collaborate with product teams to relay community feedback and contribute to product improvements.
  • Conduct regular surveys and polls to stay updated on community sentiment and trends.


Requirements:


  • Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
  • Proven experience of 2-3 years as a Community Manager or similar role, preferably in a startup or sales-focused environment.
  • Excellent communication and interpersonal skills, with the ability to engage effectively with various stakeholders.
  • Good understanding of social media and digital marketing strategies.
  • Analytical mindset with experience using community platforms and analytics tools.


Commitment to EEO:


26ideas is committed to fostering a diverse, inclusive, and innovative workplace. We encourage candidates from all backgrounds to apply and join us in building groundbreaking solutions. If you are excited about the Community Manager role at Tenacity, we would love to hear from you.

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