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Storage Engineer

2 months ago

Hyderabad, India Tata Consultancy Services Full time

Senior Storage Engineer


Experience: 10 - 13 years


Location: Hyderabad


Specialist would be responsible for deployment & support of HPE 3PAR /NetApp storage systems. Responsibilities would also include day to day technical escalations, professional services opportunities, and development of new services.

PRIMARY RESPONSIBILITIES

  • Serve as the lead Engineer/Specialist for storage Hardware, software and administration support for TCS clients related to HPE 3PAR Storage Arrays, specifically, StoreServe 7XXX, 8XXX, T series, F series and HPE 3PAR P10000/V series. Future model support a plus.
  • Provide Administration support for all HPE 3PAR products.
  • Responsible for storage infrastructure system management, including capacity planning, snapshots, performance monitoring/ tuning, security management, etc
  • Provide infrastructure support for projects including planning, installations, configurations, and upgrades; work with requisite teams to ensure smooth project deployments through completion
  • Work with datacenter team to connect, rack/stack servers and storage equipment.
  • Review the maintainability of any new hardware/software support opportunities
  • Work daily on hardware, software and administration support escalations from our clients and can multitask on multiple escalations when needed.
  • Operate as the technical lead in customer’s storage installation, expansion, migration, replication and administration projects.
  • Investigate new and improved service delivery methods to enhance customer service.
  • Develop and deliver internal training classes to the greater TCS support team.

MINIMUM QUALIFICATIONS

  • Minimum 5 years’ experience in HP 3PAR/Net App Storage Service/Administration.
  • Minimum 5 years’ experience with expertise knowledge on HPE 3PAR /Net AppStorage arrays.
  • Experience with hardware, software and storage system administration, via Service Processor (SP) CLI, SPOCC, Management GUI.
  • Experience guiding through HPE 3PAR/Net App administration activities; for example, Creating and maintaining Common Provisioning Groups (CPGs), virtual volumes (VV) etc.
  • Experience with gathering, reviewing and documenting InSplore files information
  • Knowledge of SAN switches, RAID sets and other storage technologies.
  • Minimum 5 years’ experience with Switch zoning configurations.
  • Minimum 3years experience collecting and analyzing logs from various SAN equipment and providing performance recommendations.

PREFERRED QUALIFICATIONS

  • HPE 3PAR
  • Windows/Linux administration experience.
  • Experience leading teams.
  • Knowledge in desktop remote control software and communications e.g. WebEx, Skype, Goto, TeamViewer.
  • Superior communication skills are a must including explaining issues to a non-technical audience.
  • Ability to work with in office and remote teams.
  • Proficient with Office 365, MS Word/Excel/PowerPoint,mobile devices (smart phones, tablets)
  • Accountability.
  • Occasional Travel – up to 25%
  • Excellent organizational skills with strong attention to detail and ability to multi-task.