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Storage Engineer

1 month ago

Hyderabad, Telangana, India Micron Full time

Transforming Information into Intelligence

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence.

As a Storage Engineer, you will play a critical role in ensuring the smooth operation of our IT storage and backup infrastructure. Your responsibilities will include:

  • Adhering to the change management process for planned maintenance and potential issues.
  • Coordinating vendor-specific support and problem resolution.
  • Providing 24x7 rotational shift and On-Call technical support and expertise for customer issues and service provider escalation.
  • Establishing and implementing policies, procedures, and standards, and ensuring conformance.
  • Defining and adhering to established service and operational level agreements.
  • Adhering to Organization security policies for all managed services.
  • Providing Level 1 storage and data backup support and working under the guidance of L2 and L3 teams.

Qualifications and Experience

2 years of experience in managing storage & backup solutions, preferably.

  • Hands-on experience in NetApp Cluster Mode and in both NAS and SAN configurations.
  • Troubleshooting and resolving storage-related issues, such as NetApp NFS and SMB permission issues, volume and Inode full alerts, basic troubleshooting steps using tools like Grafana for any performance-related issues.
  • Managing Fiber channel Cisco SAN switches, creating zones and mapping of hosts.
  • Storage LUN allocation and deallocation of LUNs, masking of LUNs on VMAX and Pure storage.
  • Managing data backup and recovery through TSM (Spectrum Protect) application suite, which includes new backup commission, decommission, and backup failure troubleshooting.
  • Conducting periodical restoration of backup data.
  • Having any cloud foundation certification is preferable.
  • Collaborating with other IT staff, such as system administrators, to ensure overall IT storage and backup infrastructure is running smoothly.

Education: Any Graduate

Experience: 0- 2 Yrs.