Application Specialist-Live Sound

3 days ago

Bengaluru, India ANSATA - Professional Audio Full time

About Company:

Ansata is a leading professional audio products and services company in the Indian subcontinent, providing a broad range of solutions in the live,  Live Sound and IT space. We are focused on architecting and delivering end to world class solutions where there is a need for very high quality audio.  


We are the market leaders in Film and TV post-production, Streaming media - OTT,  Music recording, Mastering, Touring and Installed sound in India. The solutions we offer are created with world renowned Professional Audio brands like Avid, Dolby,  d&b audiotechnik, DPA, Audinate, Optimal Audio, Amphion to name a few.


Role:

As an Application Specialist- Live Sound, you will play a crucial role in our organization's development and application management in the Live sound division. You will be responsible for overseeing Sales & Services to ensure they meet the needs of our customers


Key Responsibilities:

  • Manage the installation, configuration, and maintenance of hardware and software solutions used in Live environment.
  • Provide technical support to live sound customers, assisting with troubleshooting software-related issues and providing training when necessary.
  • Generating new leads and maintaining a proper documentation from lead generation to conversion 
  • Handle customer queries for sales and services.
  • Building and maintaining relationships with vendors, staying updated on new releases & prices.
  • Maintain proper detailed documentation of hardware configurations, troubleshooting procedures, and user guides.
  • Conduct regular testing and quality assurance checks to verify the functionality and reliability of the applications.


Qualifications:

  • Bachelor's degree in any field.
  • Any Diploma/ Certification / Degree in the field of Audio from a reputed institution.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Knowledge of software licensing and contract management.
  • Ability to work independently and as part of a team.
  • Strong organizational and multitasking abilities.
  • Hands-on experience in the field of live sound or rental is a plus.


Benefits:

  • Competitive salary and performance-based incentives
  • Opportunities for professional development and growth within the company
  • Collaborative and innovative work environment
  • Health insurance and other benefits


Location:

  • Bengaluru
  • Need based Travel


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