Salesforce BA

4 weeks ago

Bengaluru, India Deloitte Full time

Deloitte India is hiring for Salesforce BA role for 8+ years of experience.

Notice Period - Immediate to 45 Days

Location : Bangalore


What impact will you make?


Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential


Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential.


The Team


Deloitte Digital is passionate and focused on helping clients tackle their most complex challenges with Salesforce technology. Learn how we help clients innovate, improve user experience, and maximize the value from customer operations by harnessing the breadth and depth of our digital capabilities. Learn more about Salesforce Technology Practice



Work you’ll do


The primary role of a Consultant is to make immediate, direct contributions to enhancing our clients’ competitive position and performance in ways that are distinctive, innovative, and sustainable.

To do this, one must perform the following activities as a Consultant within the firm:

SFDC DCM Business Analyst Professional should have:


  • Takes responsibility for own work or work stream meeting engagement/project objectives and Deloitte quality standards
  • Prior experience in Salesforce mandatorily.
  • Should have at least one end to end Salesforce implementation project experience
  • Experience in client facing role and good communication skills.
  • Should have good understanding of Salesforce functionalities and features.
  • Should have good understanding of Salesforce data security and access model.
  • Should have good understanding of Salesforce reporting feature.
  • Should be able to of be able to develop solution using Salesforce configurations.
  • Proactively identifies work stream risks and issues; resolves them or escalates to engagement/account leadership
  • Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function
  • Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences
  • Applies awareness of global trends to address client needs and enhance recommendations
  • Should have at least one end to end Salesforce implementation project experience
  • Experience in client facing role and good communication skills.
  • Experience with Salesforce Einstein, AI, Chatbots is desirable
  • Should have good work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds.
  • Knowledge on Heroku and e-commerce will be a plus.
  • Ability to understand requirements and prepare effort estimates and overall system design.
  • Should have managed clients and lead a multi member team on the last few projects.
  • Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates.
  • Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc.

Handling a team and also responsible for client deliverables.



Qualifications


Extensive experience in solution design, client management, client demo, conducting design & development workshops

8+ years of relevant experience in management or consulting oriented environment.

At least 1-2 end to end SFDC implementation experience in India or globally

Graduate degree (Science or Engineering) from premier institutes

Willingness to travel for short and long term durations


Your role as a leader


At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

  • Actively focuses on developing effective communication and relationship-building skills
  • Builds own understanding of our purpose and values; explores opportunities for impact
  • Understands expectations and demonstrates personal accountability for keeping performance on track
  • Understands how their daily work contributes to the priorities of the team and the business
  • Demonstrates strong commitment to personal learning and development; acts as a brand ambassador
  • to help attract top talent


How you’ll grow


At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre


Benefits


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.


Our purpose

Deloitte is led by a purpose: To make an impact that matters.


Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the


Communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world



Recruiter tips


We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

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