Software Engineer

3 weeks ago

Pune, India Sourcebae Full time

🚀 URGENT HIRING: Senior AWS Support Engineer (8+ Yrs, 15 LPA) 🚀Are you a highly experienced and certified AWS Support Engineer ready for a challenging, client-facing role?We are seeking a Senior AWS Technical Support Engineer with 8+ years of IT Technical Support experience to join our high-impact, global support team. This is a critical, high-visibility role requiring an immediate on-site presence and rotational shift commitment.🚨 NOTE: Please read ALL mandatory requirements before applying. 🚨 🎯 Mandatory Role Details Requirement - Specification Experience - 8+ Years in IT Technical Support/System Administration. Compensation - Up to 15 LPA (Based on experience and current CTC). Location - Indore / Pune (Baner) ONLY. Work Mode - Strictly Onsite (5 Days from Office). Relocation is NOT provided/allowed. Shift - Rotational Shifts (Mandatory Roster basis). Certification - Active AWS Certification is MANDATORY (Solutions Architect Assoc/Pro or SysOps Admin). Certificate expiry date must be valid. 🛠️ What You Will DoProvide Tier 1/Tier 2 technical support to global enterprise customers using a wide range of AWS services (EC2, S3, IAM, VPC, CloudWatch, RDS, etc.).Own and resolve complex technical issues across AWS cloud infrastructure and networking within strict SLAs.Efficiently manage a high volume of support tickets, conduct root cause analysis, and maintain detailed technical documentation.Ensure the highest level of customer satisfaction while working in a fast-paced, rotational shift environment.This is a career-defining role for a certified AWS expert who thrives in a 24/7 support model.🚫 Relocation is NOT an option for this position.📧 Apply Now: Send your updated CV and a copy of your Active AWS Certification (including the expiry date) to: aman_sariyam@sourcebae.com#AWSSupportEngineer #SeniorHiring #IndoreJobs #PuneJobs #AWSCertified #SysOps #SolutionsArchitect #OnsiteJob #RotationalShift #CloudSupport #ITSupport

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