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Field Service Lightning

2 months ago


India ERP BUDDIES Full time

Salesforce Field Service Lightning (FSL) Techno-Functional resource


Job requirement:

- Experience in Salesforce FSL concepts and has experience & knowledge of multichannel architecture, data modeling, data exchange and integrations

- Experience in Field Service consulting, integration with Service Cloud, task management, workflow management, pricing, and quote process

- Designing, implementing and deploying Salesforce FSL solutions to a wide variety of clients.

- Knowledge of the Salesforce capabilities (both functional and technical) and integration capabilities.

- Subject matter expert who has experience implementing Salesforce functionality and can act as a knowledgeable liaison with business stakeholders.

- Ability to uncover business requirements, develop a technical strategy and be able to create and effectively demonstrate solutions that address customer requirements.

- At least 2 full lifecycle implementation experiences in the platform.


Work Experience:

- 2+ years of working on the Salesforce FSL platform

- 5+ years of Salesforce experience within a consulting environment, specifically with Salesforce Service Cloud

- Experience working with an enterprise level Field Service Management system

- A thorough understanding of service and field service practices and KPIs


Certifications:

- Salesforce Administrator Certification

- Salesforce Service Cloud Consultant Certification

- Salesforce Field Service Lightning Consultant Certification