Field IT Service Coordinator
1 month ago
For one of our clients in the MedTech industry we are looking for a Field IT Service Coordinator, who will work for the company on site for 6 months via Hays, with the option of following internalization:
Tasks:
- Translate business needs into business solutions, including technical recommendations
- Participate in and execute business/operation process improvement related to IT with function managers
- Participate in and lead projects, such as tech upgrades and rollout of new software/technology
- Uphold and follow IT standards and directives
- Provide 1.5 and 2nd partial 1 and 1.5 level support locally
- Responsible for IT service in India, including software/hardware support, network connectivity support, and local application support
- Provide IT-related training and coaching to users
- Travel as required to other locations in India and region (APAC) to support or for projects
- Hands-on experience in setting up computers in a Microsoft Windows environment, Windows Server, and Active Directory Administration
- Knowledge of switch management/configuration, network administration and management, and Microsoft 365 IT support
Qualifications:
- Degree or equivalent experience within Computer Science field
- 2 to 4 years of relevant experience in IT service management and working with people at different levels of the organization
- MCSE, CCNA, or equivalent IT technical certification
- Exceptional analytical and technical aptitude
- Excellent problem-solving skills
- Ability to work independently and integrate well into teams
- Project Management credentials (eg PMP, Prince2) and ITIL certification are desirable
- Fluent in English with knowledge of other Asian languages being preferred
Benefits:
- Possibility to start working for an international company with a very good renown in an multi cultural team
- Option auf a permanent position after a start as an external worker
- Individual collaboration with our team during the whole recruitment process as during the project
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