Infosys BPM Hiring For Customer Support

3 weeks ago


Pune, India Infosys BPM Full time

Greetings from Infosys BPM Ltd.,


We are hiring Customer Support in Pune, please walk-in for the interview on 30 April 24 at Nagpur


Note: Please carry a copy of this email to the venue.


Interview details:


Interview Date: 30 April 2024

Interview Time: 10 AM to 1:30 PM IST


Address of the Interview Venue:


Location: Nagpur


Event Venue Address:


Infosys limited Nagpur SEZ Co- Developer Plot No - 7 , sector - special economic zone, Mihan notified area Nagpur, Maharashtra 441108 - incubation center ground floor


Please find below Job Description for your reference:


Infosys BPM Ltd. is hiring for (Customer Support - Voice, Pune)


Role: Customer Support - Voice


Designation: Senior Process executive / Process Specialist


Shift : 24/7


Location: Pune (Work from office)


Experience : 1 - 4 Years


Job Description


  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  • Open to work in 24*7 and work from office environment
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
  • Being proactive and show the utmost respect for customers time
  • Good time management, ensuring all contacts with customers add value


Documents to Carry:


  • Carry a print out your updated resume;
  • Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
  • All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)


Pointers to note:

  • Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
  • Original Government ID card is must for Security Clearance


If interested, please share your resume with below details to thilberttadorine.p@infosys.com

Name:

Email & Mobile Number:

Graduation:

Post-Graduation: (If applicable):

Total experience:

Relevant experience:

Current/Previous Company name:

Current CTC:

Expected CTC:

Notice period:

Current location:

Flexible with Night Shift:

Ready for Walkin:


Thanks & Regards,

Infosys BPM

Talent Acquisition | INFY HR



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