Quality Assurance Specialist

1 month ago


Gurugram, India Karnival Full time

Job Description for QA Specialist



Who are we?


Karnival is a customer marketing platform that elevates and leverages current customers' experiences to improve retention and growth. In the last four years, we have built a unified platform that seamlessly integrates various functionalities, such as Smart Receipts, Net Promoter Score assessments, Customer research, Surveys, Product Reviews, Loyalty, and a Customer Journey Builder.


What Karnival offers:


Global Exposure: Collaborate with over 210+ international brands and large enterprises across the USA, India, UAE, GCC, Europe, and LATAM. Gain valuable insights into diverse markets and industries.


Opportunity to Build from Scratch: Be part of an exciting journey as we build our app development team. You’ll have the opportunity to contribute to projects right from the ideation stage, shaping applications from the ground up.


Mentorship & Growth: Work alongside experienced developers who will guide you and help you grow your skills through hands-on experience and constructive feedback.


Flexible Work Options: Enjoy the flexibility of remote work or hybrid arrangements, allowing you to maintain a healthy work-life balance while contributing to dynamic projects.


Key Responsibilities:

  • Collaborate with Development and Product Teams to understand the product pipeline.
  • Evaluate user interfaces for usability, visual appeal, and user experience flaws
  • Use customer support feedback to expand test scenarios.
  • Thoroughly test application features against requirements and identify functional bugs.
  • To do end-to-end testing, including integration and user acceptance testing (UAT), to ensure the application meets business needs.
  • Implement & execute testing processes, test case creation and automation( Optional)


Who We Are Looking For:


  • 1 to 2 years of experience in testing different products
  • Excellent communication skills.
  • Proficiency in writing and executing test cases, both manually and through automation (optional).
  • Experience with tools like Postman for testing APIs
  • Strong understanding of the functioning of web applications and software systems.
  • Have some experience of working with SaaS products.



To join our innovative team, you need:

  • Strong analytical and problem-solving skills with an eye for details
  • Strong written and verbal communications skill
  • Must be able to work independently
  • Must be a fast learner, self-motivated, team player, and collaborator


Technical Skills:

  • Knowledge of software QA methodologies tools and processes
  • Working knowledge of SQL
  • Knowledge of software development life cycle• Working experience in automated testing
  • Experience with automated testing tools like Selenium, performance and, or security testing
  • Exposure to PLM, ALM, ERP etc.


Soft Skills:


  • Good analytical and problem-solving skills
  • Good communication skills
  • Able to work well in a team and communicate effectively with local and remote coworkers
  • Looking forward for ways to learn and improve yourself


CTC would be as per the market standards and on the basis of candidate's performance in the interviews.



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