Offshore 6 Months Contract To Hire

3 weeks ago

Bengaluru, India KPG99 INC Full time

Hi

Hope you are doing well

Please look at below mentioned Job Description and share your updated resume and mention Current Location .

If the JD match with your skills.


Role: Infrastructure Ops Engineer -Teams/O365

Location: Bengaluru, Karnataka 560103, India (Hybrid)

Duration: Offshore 6 Months Contract To Hire


FOCUS: End User Computing & L3 Support

Grade: 9(2), 10(2),11(1)


Job Description:

Job Duties:

  • Understanding the use of the tools that we deploy to help our users collaborate
  • Understanding why we have selected these tools to be the current standard
  • Perform advanced troubleshooting of products supported with the aid of technical documents published by vendor and other industry professionals
  • Be the last point of escalation for matters of enforcing IT policy
  • Support customers by escalating their incidents to vendors in the event of a product break
  • Analyze trends and patterns of issues among users to identify systematic problems
  • Write user support and technical documentation for user and helpdesk consumption to assist in use of the products you support

Basic Qualifications:

  • 3 years (Grade 9), 3-5 years (Grade 10), 5-7 years (Grade 11) minimum experience administrating:
  • Microsoft Teams – meeting policies, app policies, team membership, team policies
  • Microsoft SharePoint – SharePoint policies, retention policies, access permissions
  • Microsoft OneDrive – Basic troubleshooting and sync troubleshooting
  • Experience with cross tenant and cross company migrations in pursuit of M&A projects
  • 3 years (Grade 9), 3-5 years (Grade 10), 5-7 years (Grade 11) of experience working in an IT engineering position OR bachelor’s degree in MIS, Computer Science, Business Administration with IT Concentration
  • Familiarity with ITIL principles and with ticketing systems such as ServiceNow
  • Familiarity with AzureAD/EntraID and basic hybrid cloud/on-prem infrastructure
  • Familiarity with the principles of Microsoft Exchange

Preferred Qualifications:

  • Microsoft Teams Rooms administration
  • Microsoft Intune/Endpoint Manager
  • Proficient in PowerShell
  • Familiarity with Microsoft Graph and forming Graph API calls
  • Familiarity and experience building PowerApps and Power Automate




Thanks & Regards

Pradeep Pathak

Senior Technical Recruiter

KPG99 Inc. |http://www.kpg99.com/

Direct: 609-325-2290

Email id: pradeepk@kpgtech.com / pradeep1@kpg.in

LinkedIn: https://www.linkedin.com/in/pradeep-pathak-5026a016a/

Address: 3240 E State St EXT , Hamilton, NJ 08619

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