Offshore 6 Months Contract To Hire

2 weeks ago

Bengaluru, India KPG99 INC Full time
Hi
Hope you are doing well
Please look at below mentioned Job Description and share your updated resume and mention Current Location .
If the JD match with your skills.
Role: Infrastructure Ops Engineer -Teams/O365
Location : Bengaluru, Karnataka , India (Hybrid)
Duration: Offshore 6 Months Contract To Hire
FOCUS : End User Computing & L3 Support
Grade : 9(2), 10(2),11(1)
Job Description:
Job Duties:
Understanding the use of the tools that we deploy to help our users collaborate
Understanding why we have selected these tools to be the current standard
Perform advanced troubleshooting of products supported with the aid of technical documents published by vendor and other industry professionals
Be the last point of escalation for matters of enforcing IT policy
Support customers by escalating their incidents to vendors in the event of a product break
Analyze trends and patterns of issues among users to identify systematic problems
Write user support and technical documentation for user and helpdesk consumption to assist in use of the products you support
Basic Qualifications:
3 years (Grade 9), 3-5 years (Grade 10), 5-7 years (Grade 11) minimum experience administrating:
Microsoft Teams – meeting policies, app policies, team membership, team policies
Microsoft SharePoint – SharePoint policies, retention policies, access permissions
Microsoft OneDrive – Basic troubleshooting and sync troubleshooting
Experience with cross tenant and cross company migrations in pursuit of M&A projects
3 years (Grade 9), 3-5 years (Grade 10), 5-7 years (Grade 11) of experience working in an IT engineering position OR bachelor’s degree in MIS, Computer Science, Business Administration with IT Concentration
Familiarity with ITIL principles and with ticketing systems such as ServiceNow
Familiarity with AzureAD/EntraID and basic hybrid cloud/on-prem infrastructure
Familiarity with the principles of Microsoft Exchange
Preferred Qualifications:
Microsoft Teams Rooms administration
Microsoft Intune/Endpoint Manager
Proficient in PowerShell
Familiarity with Microsoft Graph and forming Graph API calls
Familiarity and experience building PowerApps and Power Automate
Thanks & Regards
Pradeep Pathak
Senior Technical Recruiter
KPG99 Inc. |
Email id: /
LinkedIn: 3240 E State St EXT , Hamilton, NJ 08619

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