IT Service Management

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business...

Hi, Role : Service Management Specialist Years of experience : 5 to 8 years Work Location :Global Tech Park, Maple Tree, Bangalore Shift Timings :12:00 – 21:00 or 13:30 – 22:30 Primary Skills (must have): Customer facing/Relationship management. ITIL Framework understanding in depth. Product knowledge – Fixed Line (Layer 2, Layer 3) Excellent...

Hi,Role : Service Management SpecialistYears of experience : 5 to 8 yearsWork Location :Global Tech Park, Maple Tree, BangaloreShift Timings :12:00 – 21:00 or 13:30 – 22:30Primary Skills (must have):Customer facing/Relationship management.ITIL Framework understanding in depth.Product knowledge – Fixed Line (Layer 2, Layer 3)Excellent communication...

Hi,Role : Service Management SpecialistYears of experience : 5 to 8 yearsWork Location :Global Tech Park, Maple Tree, BangaloreShift Timings :12:00 – 21:00 or 13:30 – 22:30Primary Skills (must have):Customer facing/Relationship management.ITIL Framework understanding in depth.Product knowledge – Fixed Line (Layer 2, Layer 3)Excellent communication...

About the jobJob Title : IT Service Lead - Network TrackLocation : Preferred Mysore, South India (near Bangalore) | Remote within South IndiaWork Hours : USA Business HoursOverview :- We are seeking a highly experienced IT Service Lead specializing in the Network track to join our dynamic team.- The ideal candidate will have knowledge and hands-on experience...

Organization : A 35+ Year old and fastest growing manufacturer of quality & testing and calibration systems. Their product vertical has over 200+ models serving clients pan India and international. ROLE : To manage the Service department team and handle customer service interactions, reports, and repairs Effectively manage the team members, including...

The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers. ResponsibilitiesLead and motivate a trained staff to provide quality service to all customers in a timely mannerServe as the key liaison to sales and management to ensure consistent customer satisfactionProvide status and...

Job Responsibilities :- Remote monitoring of the Services which are running in the client environment.- Coordinate with client contacts for delivery of SLAs and reporting.- Ensure 24/7 availability of team members for monitoring, prioritize resolution and escalation within defined SLAs.- Manage schedules to ensure 24/7 coverage and address peak workloads.-...

Develops and executes sales presentations to potential clients - Creates proposals for providing staffing services, customized to prospective clients needs - Develops and implements sales plans and associated activities - New Client Acquisition by engaging with key stakeholders in the prospective organization. - Creating new business opportunities &...

Role Purpose :The Director, Infrastructure Services, is a senior leader of the company's Information Technology function and will be accountable for planning, organizing and execution of services that will ensure the stable operation & use of the technology infrastructure. The role's primary responsibilities include developing, maintaining,...

Role Purpose :The Director, Infrastructure Services, is a senior leader of the company's Information Technology function and will be accountable for planning, organizing and execution of services that will ensure the stable operation & use of the technology infrastructure. The role's primary responsibilities include developing, maintaining,...

Role: Service Co-Ordinator/PlannerIndustry Type: Pest control serviceCompany: Besterve Pest Management Pvt LtdEmployment Type: Full TimeEducation: Bachelor's degreeworking Days: 6 days workingCandidate: Female only Job description Daily Schedule Day for each customer and technician group CRM Calls Feedback calls with each customer Complaint...

About Simple EnergySimple Energy specializes inthe manufacture of smart electric twowheelers. We are a team of 300engineers coming together to make smart supercharging andaffordable twowheelers. The company was founded in 2019 and isbased in Bangalore India.Our mission is to build thefuture of mobility that is electric and connected. We at Simpleenergy are...

Job DescriptionWe are looking for an Experienced Microfocus Service Manager developer who will be responsible for performing an upgrade of several applications built on Service Manager version 9.41 and enhancing the platform post migration.Responsible for the development, customization, maintenance, and support of multiple customized applications of using...

1. Must be able to appoint service partners wherever needed2. Meeting prospects and parties ( oems ) every month 3. Closing the complaints at given tat 4. Fixing the transportation of faulty battery packs and replacement - principally fastest and cheapest way 5. Maintaining service battery at oems place and ensuring their right health 6. Managing a team of...

Job Description We are looking for an Experienced Microfocus Service Manager developer who will be responsible for performing an upgrade of several applications built on Service Manager version 9.41 and enhancing the platform post migration. Responsible for the development, customization, maintenance, and support of multiple customized applications of...

Job DescriptionWe are looking for an Experienced Microfocus Service Manager developer who will be responsible for performing an upgrade of several applications built on Service Manager version 9.41 and enhancing the platform post migration. Responsible for the development, customization, maintenance, and support of multiple customized applications of using...

Job DescriptionWe are looking for an Experienced Microfocus Service Manager developer who will be responsible for performing an upgrade of several applications built on Service Manager version 9.41 and enhancing the platform post migration. Responsible for the development, customization, maintenance, and support of multiple customized applications of using...

**About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

Looking for a Client Servicing Professionals from Advertising/Communication industry. **Client Servicing Executive Responsibilities**: - One point contact for the client to offer 360-degree solutions. - Cultivate/ maintain good relationships with the clients. - Help client in their communication needs. - Coordinate & Collaborate with the internal teams to...