User Experience Architect

4 days ago

Mumbai, Maharashtra, India Billeasy Full time

About Us:

Billeasy, a dynamic FinTech company specializing in expanding consumer focused operations through seamless offline-to-online SaaS solutions. Our products enhance engagement, foster loyalty, and enable convenient digital transactions, driving business growth. We've formed strategic partnerships with top retail and government mass transit organizations in India.

We are looking for a UX Architect with a strong foundation in user-centered design, information architecture, and usability principles. The ideal candidate will play a key role in defining and optimizing user experiences across our product offerings. You will collaborate with developers and designers to create intuitive and engaging experiences that align with business goals and user needs.

Key Responsibilities:

1. UX Strategy & Research

  • Define and implement UX strategies to enhance user experience and engagement.
  • Conduct user research, usability testing, heuristic evaluations, and competitive analysis to gather insights.
  • Analyze user behavior using data analytics tools (Google Analytics, Hotjar, etc.) to identify pain points and areas for improvement.

2. Information Architecture & Interaction Design

  • Develop and maintain information architecture (IA) to structure content logically.
  • Design intuitive navigation systems, workflows, and interaction patterns for web and mobile platforms.
  • Create wireframes, low/high-fidelity prototypes, and user flows to communicate design concepts.

3. Design Collaboration & Execution

  • Work closely with Designers, Developers, and Technical Lead to bring designs to life.
  • Ensure accessibility compliance (WCAG) and mobile-first UX best practices.
  • Contribute to and evolve the design system, ensuring consistency across products.

4. Documentation & Best Practices

  • Develop and maintain UX documentation, guidelines, and best practices for cross-team reference.
  • Educate and mentor junior designers on UX principles, methodologies, and tools.

Required Qualifications & Skills:

Experience & Education:

  • 3+ years of experience in UX design, interaction design, or UX architecture.
  • Bachelor's/Master's degree in UX, HCI, Graphic Design, Computer Science, Psychology, or related fields.

Technical Skills:

  • Strong knowledge of information architecture, interaction design, usability principles, and user research methodologies.
  • Proficiency in Figma, Sketch, Axure, Adobe XD, Miro, or similar tools.
  • Experience with wireframing, prototyping, usability testing, and A/B testing.
  • Understanding of HTML, CSS, JavaScript (preferred but not mandatory).

Soft Skills:

  • Strong problem-solving skills with a user-first mindset.
  • Ability to work in an agile environment and collaborate with cross-functional teams.
  • Excellent communication and presentation skills to articulate design decisions.

Good to Have (Bonus Skills):

  • Experience with design systems and accessibility compliance (WCAG).
  • Knowledge of analytics tools like Google Analytics, Hotjar, or Mixpanel.
  • Familiarity with mobile-first and responsive design principles.

Benefits:

  • Modern and cozy office space designed with your comfort in mind, equipped with state-of-the-art technology, large monitors, and Apple products, creating a delightful workspace you'll love coming to every day.
  • Fuel your creativity and productivity with premium coffee machines, a well-stocked pantry, and dedicated staff that ensure you stay energized and motivated throughout the day.
  • Embrace the spirit of collaboration with other teams, as we foster a close-knit work culture that encourages cross-departmental synergy and celebrates the collective achievements of the Billeasy family.
  • Enjoy regular team-building activities, social events, and celebrations that add a dash of excitement and create lasting memories, making your time at Billeasy both enjoyable and fulfilling.
  • Access to cutting-edge technologies and projects that challenge your skills and keep you at the forefront of the industry, ensuring your professional growth and keeping your passion ignited.

Still curious?

Delve into the fascinating world of Billeasy by exploring our blog. Gain insights into the stories behind our best work, get to know our company better, and discover how we're at the forefront of the industry, crafting meaningful experiences and forging connections that leave a lasting impact. Prepare to be inspired.

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