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Service Now QA Austomation Specialist

2 months ago

India RapidBrains Full time

Job Position : Service Now QA Automation Specialist

Location : remote

Experience : 5+ Years

Contractual Duration: 6+ Months


We are seeking a highly skilled and motivated ServiceNow QA Automation Specialist to join our team. In this role, you will be responsible for developing, implementing, and maintaining automated test scripts for ServiceNow applications and modules. You will ensure the stability and usability of the ServiceNow platform through comprehensive testing and continuous improvement of testing processes.

Key Responsibilities:

  • Develop, implement, and maintain automated test scripts for ServiceNow applications and modules.
  • Perform functional, regression, integration, and performance testing to ensure the stability and usability of the ServiceNow platform.
  • Identify, document, and track defects, and collaborate with development teams to ensure timely resolution.
  • Work closely with developers, administrators, and business analysts to understand requirements and create comprehensive test plans.
  • Continuously improve testing processes and methodologies to enhance efficiency and effectiveness.
  • Monitor test results, generate reports, and provide feedback to stakeholders on the quality of the ServiceNow platform.
  • Ensure compliance with industry standards, best practices, and company policies related to quality assurance and automation.
  • Participate in ServiceNow upgrades, patches, and releases, ensuring thorough testing and minimal disruption to operations.
  • Stay current with ServiceNow features, functionalities, and best practices.

Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
  • Proven experience in quality assurance and automation, specifically with the ServiceNow platform.
  • Strong knowledge of ServiceNow modules, including ITSM, ITOM, ITAM, and CMDB.
  • Experience with scripting languages, such as JavaScript, Python, or similar.
  • Familiarity with Automated Test Framework (ATF) in ServiceNow.
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and commitment to delivering high-quality results.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.

Certifications:

  • ServiceNow Certified System Administrator (CSA) preferred.
  • ITIL Foundation certification is a plus.
  • Additional relevant certifications in quality assurance and automation are desirable.

Skills & Requirements:

  • ServiceNow Automated Test Framework (ATF)
  • Quality Assurance (QA) Testing
  • Functional and Regression Testing
  • ServiceNow ITSM, ITOM, ITAM, CMDB
  • JavaScript Scripting
  • Python Scripting
  • Defect Tracking and Resolution
  • Test Plan Development
  • ServiceNow Platform Upgrades and Releases
  • ServiceNow Certified System Administrator (CSA)