Oganizational Change Management
1 month ago
Role description:
Experience - 8 to 10 years
We are seeking a highly skilled and experienced Organizational Change Manager to join our team. The ideal candidate will have a strong background in leading organizational transitions, with particular expertise in change management strategy, stakeholder engagement, and employee communication and support. You will work closely with senior leadership and cross-functional teams to ensure that change initiatives are executed smoothly, with minimal disruption to business operations, and foster a culture of adaptability and continuous improvement.
Key Responsibilities:
Change Strategy Development:
- Design and implement change management strategies to support successful transitions and project outcomes.
- Collaborate with senior leadership and stakeholders to define the scope, goals, and impact of the change initiative.
- Drive and oversee organizational change initiatives, making sure they align with our business goals and long-term strategy.
- Stakeholder Engagement: Assess how ready is the organization for the change and identify key stakeholders to engage from start & develop targeted communication strategies.
- Facilitate regular communication and updates to key stakeholders, ensuring alignment and transparency throughout the change process.
- Foster and sustain positive relationships with leadership, employees, and teams to secure support and address any concerns.
- Communication Planning and Execution:
- Develop communication plans that inform, educate & engage employees at all levels.
- Prepare clear, consistent, and compelling messaging about the purpose and benefits of the change.
- Coordinate the delivery of messages through various channels (emails, Viva engage, AHM, workshops, etc.).
Development:
- Develop and facilitate training sessions, workshops, or e-learning modules in collaboration with HR for impacted employees.
- Provide support and resources for managers to coach and guide their teams through the transition.
- Impact Assessment and Risk Management:
- Monitor and evaluate the effectiveness of change management strategies, adjusting tactics as needed.
- Identify potential risks and challenges early in the process and develop mitigation strategies.
- Collect and analyze feedback from employees and stakeholders to refine and improve future change management strategies
Employee Engagement and Support:
- Foster a culture of continuous learning and improvement, encouraging employee participation in the change process.
- Provide ongoing support to employees and teams during the transition to ensure sustained adoption of new practices or systems.
- Serve as a point of contact for questions, concerns, and feedback during the change process.
Metrics and Reporting:
- Define success metrics to measure the effectiveness of change management initiatives.
- Track progress through surveys, feedback sessions, and other data points.
- Report on the progress of change initiatives to senior leadership, highlighting achievements, challenges, and areas for improvement.
- Make sure all change initiatives adhere to the company’s policies, core values, and relevant regulations, maintain ethical and legal standards.
Required Skills and Experience:
- 8 – 10 years of experience with working with the leadership team in change initiatives to drive successful organizational transformations.
- Education: Bachelor’s degree in business, HR, Organizational Development, or related field (Master’s or certifications in Change Management preferred).
- Excellent skill in addressing concerns, managing resistance, and facilitating constructive solutions through active and empathetic listening.
- Strong verbal and written comms. skills.
- Able to adapt and perform effectively in fast-paced, ever-changing environments, staying flexible and focused on delivering results.
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