Delivery Manager

1 month ago

Bengaluru, India MUFG Full time

Job Profile

Position details:

To perform BAU application and operation support management on multiple Data Management Systems across MUFG Bank EMEA and MUS International. The role will be to head the BAU team in managing and resolving incidents, problems and changes. There is additional requirement for this to role to support planning, design and developing of database solutions on a wide range of solutions for various business areas across the MUFG BANK EMEA and MUS Securities with consideration for the supportability of these systems to reduce ongoing support costs.


Roles and Responsibilities:

Delivery:

  • Manage a team of 14 members in India to support applications related to MUFG Bank and Securities.
  • Manage the Incidents queue and manage the workload across shift.
  • Point of contact for the head of DEBI for any technical issues within the application.
  • Maintaining and updating system technical documents and service operation manuals.
  • To ensure the support provided is within the Service Level agreement set with business and technology groups.
  • Ensure IT governance, standards and procedures are adhered to at all times.
  • Plan and perform software releases as apart of Release and Change process.
  • Develop and deliver Application software changes according to requirement.
  • Investigate production incidents/problems and provide solution to fixing the issues.
  • Assess impact on supported systems based on production changes.
  • Follow standard tooling such as ServiceNow to manage Incidents, Problem and Change.
  • Maintain a good and detailed knowledge of AMD DEBI (Data Engineering and Business Intelligence) applications so as to effectively provide BAU support.
  • Ensure effective communications are maintained through timely sharing of information to technology and business stakeholders.
  • Liaise with external vendors such as Informatica, Hitachi for maintenance support on Application tools.
  • Provide solutions to strategically and effectively manage the resources and optimize the costs.


Management:

  • Management of the team all aspects related to the resource management like hiring, allocation, performance and mentoring.
  • Ensure Resources and shifts are properly allocated.
  • Create Monthly KPI for the service and ensure the KRI are tracker for the applications supported


Risk & Compliance:

  • Ensure all activity fully complies with the appropriate policies, procedures and controls
  • Strict adherence to change management and privileged production access management processes


Culture and Leadership:

  • Promote the MUFG values-led culture which is inclusive and diverse.
  • Promote a dynamic, delivery driven culture that works alongside business units to provide responsive resolutions and value driven solutions.


Job Requirements:

The Ideal candidate will be managing the DEBI platform support teams and we are looking for a person who strong experience in managing large scale teams and supporting production applications.

  • ETL Tools: Informatica PowerCenter ETL, SSIS
  • ETL Admin: Informatica PowerCenter administration.
  • Database: Oracle , SQL Server
  • Batch Job scheduler like Control M (preferred) or any other similar scheduling tool
  • Powershell, Plsql, SQL server Stored Procs.
  • Cloud: Snowflake ( good to have )
  • Data Governance : Informatica Axon. IDQ and EDC ( Advantageous)
  • Experience in application development, database development and system support.
  • Experience with Java and ElasticSearch is advantageous.


Functional / Technical Competencies:

  • Knowledge of the IT infrastructure (for example, hardware, databases, operating systems, local area networks) and the IT applications and service processes used within a Financial Services organization.
  • Required to have a good understanding of software development methodologies.
  • Good Data analysis and SQL
  • Strong analytical and problem solving skills.
  • Possess good verbal and written communication skills.
  • Experience in managing teams of similar size.
  • Working and managing cross functional teams.


Personal Requirements:

  • Strong decision making skills, the ability to demonstrate sound judgement.
  • A structured and logical approach to work.
  • Strong problem solving skills.
  • A creative and innovative approach to work.
  • Excellent interpersonal skills.
  • The ability to manage large workloads and tight deadlines.
  • Excellent attention to detail and accuracy.
  • A calm approach, with the ability to perform well in a pressurized environment.
  • Strong numerical skills.

  • Delivery Manager

    4 weeks ago

    Bengaluru, India LTIMindtree Full time

    Experience: 15+ yearsLocation: Bangalore, Pune, Hyderabad, Mumbai, Chennai, KolkataDescription:Responsible for managing Delivery and Operations of portfolio of projects across IT Operations, Application Development and Maintenance, and Customer Support. Comes with a pragmatic approach to business growth through delivery excellence with direct accountability...

  • Delivery Manager

    13 hours ago

    Bengaluru, India Wipro Full time

    Role Purpose The purpose of the role is to manage delivery within an account by driving various projects, operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do Delivery Management Ensure seamless delivery of projects in an account Interact with presales team during RFP stage/...

  • Delivery Manager

    3 weeks ago

    Bengaluru, India Tech Mahindra Full time

    Delivery Manager – UIExperience: 10-17 YearsJob Location: Bangalore, Hyderabad & ChennaiNotice Period: Immediate to 30 DaysJob Description:15+ years of IT experience in UI technologies/frameworks like Angular, React, Node, JavaScript, jQuery, HTML, CSS, Vue, Bootstrap, etc.- At least five years of end-to-end solutions and delivery management experience.-...

  • Delivery Manager

    3 weeks ago

    Bengaluru, India Tech Mahindra Full time

    Delivery Manager – UIExperience: 10-17 YearsJob Location: Bangalore, Hyderabad & ChennaiNotice Period: Immediate to 30 Days Job Description:15+ years of IT experience in UI technologies/frameworks like Angular, React, Node, JavaScript, jQuery, HTML, CSS, Vue, Bootstrap, etc.At least five years of end-to-end solutions and delivery management...

  • Delivery Manager

    3 weeks ago

    Bengaluru, India Tech Mahindra Full time

    Delivery Manager – UIExperience: 10-17 YearsJob Location: Bangalore, Hyderabad & ChennaiNotice Period: Immediate to 30 Days Job Description:15+ years of IT experience in UI technologies/frameworks like Angular, React, Node, JavaScript, jQuery, HTML, CSS, Vue, Bootstrap, etc.At least five years of end-to-end solutions and delivery management...

  • Service Delivery Manager

    13 hours ago

    Bengaluru, India Fiserv Full time

    Skills: Service Delivery, ITIL, Application DevelopmentLocation: Bengaluru, Chennai, PuneWhat a successful Service Delivery Manager do at Fiserv?A full-time role, the service delivery manager is also expected to identify customer issues and needs by maintaining an excellent relationship with end-users and stakeholders. The service delivery manager jobs,...

  • Delivery Manager

    4 weeks ago

    Greater Bengaluru Area, India LTIMindtree Full time

    Experience: 15+ yearsLocation: Bangalore, Pune, Hyderabad, Mumbai, Chennai, KolkataDescription:Responsible for managing Delivery and Operations of portfolio of projects across IT Operations, Application Development and Maintenance, and Customer Support. Comes with a pragmatic approach to business growth through delivery excellence with direct accountability...

  • Delivery Manager

    2 weeks ago

    Bengaluru, India Swift Strategic Staff Solutions INC Full time

    About the Role :We are seeking a highly motivated and experienced Delivery Manager to join our team! In this role, you'll be responsible for leading and managing the delivery of complex projects, ensuring they are completed on time, within budget, and meet all quality standards. You'll collaborate closely with product managers, engineers, QA teams,...

  • Service Delivery Manager

    1 day ago

    Bengaluru, India Fiserv Full time

    Skills: Service Delivery, ITIL, Application DevelopmentLocation: Bengaluru, Chennai, PuneWhat a successful Service Delivery Manager do at Fiserv?A full-time role, the service delivery manager is also expected to identify customer issues and needs by maintaining an excellent relationship with end-users and stakeholders. The service delivery manager jobs,...

  • Service Delivery Manager

    2 days ago

    Bengaluru, India Fiserv Full time

    Skills: Service Delivery, ITIL, Application DevelopmentLocation: Bengaluru, Chennai, PuneWhat a successful Service Delivery Manager do at Fiserv?A full-time role, the service delivery manager is also expected to identify customer issues and needs by maintaining an excellent relationship with end-users and stakeholders. The service delivery manager jobs,...

  • IT Delivery Manager

    4 weeks ago

    Bengaluru, India IBU Consulting Full time

    Potential areas of work :IT Solutions delivery for Digital Channel platform Integration Project, responsible for delivery of : - Local API Gateway - Country Adapter Connector - Digital Identity solution ecosystem - Infrastructure and Monitoring scope - Performance tests management - Web API on Oracle Service Bus - Satellite solutions (Admin Portal, Payment...

  • Delivery Manager

    4 weeks ago

    Bengaluru, India Koch Global Services Full time

    Your Job The Delivery Manager will be a part of an international team that designs, develops and delivers new applications for Koch Industries. Koch Industries is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Global Services (KGS) is being...

  • Technical Delivery Manager

    2 weeks ago

    Bengaluru, India CareerNet Technologies Full time

    Job Description :Technical Delivery Manager will be responsible for delivery of the development, quality, and timely delivery of the project.Provide leadership and guidance to the Implementation technical team and assist in the continuous improvement of the processes and tools that are leveraged to deliver an efficient and high-quality implementation...

  • Delivery Assurance Manager

    1 month ago

    Bengaluru, India Wipro Full time

    Role Purpose 15- 18 years overall experiance candidate with 4-5 yrs as DM role experiance & able to manage multiple project deliverable end to end. Security DM should have high level functional knowledge on all the DC security technologies (SIA, IDAM, TVM, Cloud& Infra Services) so he can discuss with customer as well as internal stakeholders for all the...

  • CRM Delivery Manager

    3 weeks ago

    Bengaluru, India Koch Global Services Full time

    Your Job The CRM Delivery Manager will be a part of a global team creating innovative solutions as well as improving existing solutions for Koch Industries. Koch Industries is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Global Solutions...

  • Delivery Manager – UI

    3 weeks ago

    Bengaluru, India Tech Mahindra Full time

    Delivery Manager – UIExperience: 10-17 YearsJob Location: Bangalore & HyderabadNotice Period: Immediate to 30 DaysReady to work from office (Hybrid)Interested candidates can share their cv's to Be the primary spokesperson for the solutions/ applications being developed and liaison with the customer, providing capability demonstration.Lead the proposals of...

  • Delivery Manager – UI

    2 weeks ago

    Bengaluru, India Tech Mahindra Full time

    Delivery Manager – UIExperience: 10-17 YearsJob Location: Bangalore & HyderabadNotice Period: Immediate to 30 DaysReady to work from office (Hybrid)Interested candidates can share their cv's to - Be the primary spokesperson for the solutions/ applications being developed and liaison with the customer, providing capability demonstration.- Lead the...

  • Service Delivery and Application Management Manager.

    1 month ago

    Bengaluru, India msg global solutions Full time

    What we do​ The Information Technology department supports our business users world-wide with infrastructure and network, application management, security. and service delivery. Our global team works on complex solutions with state-of-the-art cloud services to manage internal applications, secure our operating environment, achieve compliance standards,...

  • Delivery Manager

    2 weeks ago

    Bengaluru, India Relanto Full time

    Position: Delivery Manager - Data & AILocation: BangaloreResponsibilities:- Develop a detailed project plan (Ensuring resource availability and allocation) to track progress.- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility- Ensure that all projects are delivered on-time, within scope and...

  • Delivery Manager – UI

    3 weeks ago

    Bengaluru, India Tech Mahindra Full time

    Delivery Manager – UIExperience: 10-17 YearsJob Location: Bangalore & HyderabadNotice Period: Immediate to 30 DaysReady to work from office (Hybrid)Interested candidates can share their cv's to bp00835635@techmahindra.comBe the primary spokesperson for the solutions/ applications being developed and liaison with the customer, providing capability...