Front Office Assistant
3 weeks ago
As a Front Office Assistant with 2 years of experience in the hospitality industry, you will be responsible for ensuring exceptional guest service by managing the front desk operations, handling guest inquiries, and coordinating with various departments. Your role will involve greeting guests, managing reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Welcome and greet guests in a friendly and professional manner.Handle guest check-ins and check-outs efficiently.Assist guests with inquiries, requests, and complaints promptly and courteously.Provide information about the hotel's services, amenities, and local attractions.Manage room reservations via phone, email, and online booking systems.Update and maintain the reservation system to ensure accurate availability.Handle special requests and modifications to reservations.Maintain a clean and organized front desk area.Process payments, handle cash transactions, and maintain a cash drawer.Ensure all guest information is accurate and up-to-date in the system.Liaise with housekeeping and maintenance departments to ensure rooms are ready for guests.Coordinate with other departments to fulfill guest requests and resolve issues.Communicate effectively with team members to ensure smooth operations.Answer phone calls and respond to emails in a timely manner.Maintain guest records and manage the filing system.Assist in preparing reports related to front office operations.Build and maintain positive relationships with guests to encourage repeat business.Gather feedback from guests and report any issues to the Front Office Manager.Assist in promoting hotel services and upselling amenities.Qualifications:High school diploma or equivalent; a degree in hospitality management is a plus.Minimum of 2 years of experience in a front office or customer service role in the hospitality industry.Proficiency in front-office softwareExcellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Ability to work under pressure and handle multiple tasks simultaneously.Professional appearance and demeanor.Flexibility to work in shifts, including weekends and holidays.
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Front Office Assistant
3 weeks ago
Bengaluru, India Shilton Hospitality Full timeAs a Front Office Assistant with 2 years of experience in the hospitality industry, you will be responsible for ensuring exceptional guest service by managing the front desk operations, handling guest inquiries, and coordinating with various departments. Your role will involve greeting guests, managing reservations, and ensuring a smooth check-in and...
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front office executive
5 hours ago
Bengaluru, Karnataka, India Novel Office Full time ₹ 2,00,000 - ₹ 4,00,000 per yearDESCRIPTION:Responsible for handling front office and administration duties.Handling calls and directing the calls to concerned person / extension.Greeting and welcoming guests/clients and providing them with a positive first impression of the organization.Handling courier / order dispatches, entry of inward mails & disbursing to concerned department /...
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Assistant Manager
4 weeks ago
Bengaluru, India Hyatt Corporation Full timeAssistant Manager - Front Office Hyatt Centric Hyatt Centric Hebbal Bangalore IN - KA - BangaloreFront OfficeEntry Level ManagerFull-timeReq ID: BAN LocalSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest...
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Assistant Front Office Manager
3 weeks ago
Bengaluru, India Jalakara Full timePosition: Assistant Front Office Manager Location: Kahani Paradise, Gokarna Kahani Paradise is a boutique luxury hotel set on the stunning coastline of Gokarna. We are looking for a dynamic and motivated Assistant Front Office Manager to join our team and ensure seamless guest experiences while supporting the overall management of the Front Office...
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Front Office Assistant
3 weeks ago
Bengaluru, India Shilton Hospitality Full timeAs a Front Office Assistant with 2 years of experience in the hospitality industry, you will be responsible for ensuring exceptional guest service by managing the front desk operations, handling guest inquiries, and coordinating with various departments. Your role will involve greeting guests, managing reservations, and ensuring a smooth check-in and...
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Front Office Assistant
3 weeks ago
Bengaluru, India Shilton Hospitality Full timeAs a Front Office Assistant with 2 years of experience in the hospitality industry, you will be responsible for ensuring exceptional guest service by managing the front desk operations, handling guest inquiries, and coordinating with various departments. Your role will involve greeting guests, managing reservations, and ensuring a smooth check-in and...
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Assistant Front Office Manager
3 weeks ago
Bengaluru, India Jalakara Full timePosition: Assistant Front Office Manager Location: Kahani Paradise, GokarnaKahani Paradise is a boutique luxury hotel set on the stunning coastline of Gokarna. We are looking for a dynamic and motivated Assistant Front Office Manager to join our team and ensure seamless guest experiences while supporting the overall management of the Front Office...
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Front Office Assistant
6 days ago
Bengaluru, Karnataka, India Kranium HR Services Pvt Ltd Full time**Front Office Assistant**: - Managing Calls - Maintaining relationship with customers - Interaction with the customers - Front end office activities Pay: ₹15,000.00 - ₹20,000.00 per month Application Question(s): - What languages can you speak.? **Education**: - Diploma (preferred) **Experience**: - total work: 1 year (preferred) Work Location:...
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Front Office Assistant
2 days ago
JP Nagar, Bengaluru, Karnataka, India E spa & salon Full timeThe front office is the public-facing part of a business, interacting directly with customers or visitors. It acts as the first point of contact and plays a crucial role in shaping customer perception and experience. Responsibilities include greeting guests, answering inquiries, directing visitors, handling phone calls, managing the reception area, and...
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Front Office Assistant
5 days ago
Bengaluru, Karnataka, India Wonderla Holidays Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Description of Reservation-AssistantProcesses reservations by mail, telephone or central reservation systems referral.Processes reservations for the sales office, other hotel departments, and travel agents.Knows the type of rooms available as well as their location and layout.Knows the selling status, rates, and benefits of all packages plans.Knows the...
