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Multi Store Area Manager

2 months ago

Chennai, India Amadora Gourmet Ice Cream Pvt. Ltd Full time

About Us:

Amadora Gourmet Ice Cream is a well-established ice cream business that takes pride in creating an assortment of delicious and innovative flavors loved by all ages. We value quality, craftsmanship, and a passion for ice cream. We are opening 5 stores across Bengaluru, and we're currently seeking a dynamic and energetic Multi-Store Area Manager to join our team and help drive our success further.

Job Summary:

The Multi-Store Area Manager will oversee the operational efficiency of multiple ice cream shops within the designated region. The successful candidate will possess exceptional leadership skills, have a keen understanding of business operations, and have a genuine passion for delivering an unforgettable customer experience.

Key Responsibilities:

  • Oversee daily operations of multiple stores to ensure smooth and efficient operations.
  • Develop and implement strategies aimed at promoting the company's brand and boosting sales.
  • Train, mentor, and supervise store managers and ensure that they adhere to company guidelines and standards.
  • Monitor store performances, report findings, and propose action plans to improve results and meet sales targets.
  • Handle customer queries, concerns, and feedback, providing top-notch customer service at all times.
  • Ensure compliance with all health and safety regulations.
  • Work closely with the upper management team to strategize future growth and development.

Qualifications:

  • Bachelor's degree in Business Administration, Management, or a related field.
  • Minimum 5 years of experience in a similar role, preferably within the food and beverage industry.
  • Proven track record of managing and leading multiple retail outlets to profitability.
  • Strong interpersonal and communication skills.
  • Ability to analyze sales data, understand market trends and meet budgetary goals.
  • A passion for customer service and a deep understanding of what