Quality Analyst

Key Responsibilities: -Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters.Provide constructive feedback and coaching to agents to improve performance.identify gaps in communication, process adherence and customer handlingprepare and maintain quality reports, dashboards and analysis for leadership.support process...

Key Responsibilities: -Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters.Provide constructive feedback and coaching to agents to improve performance.identify gaps in communication, process adherence and customer handlingprepare and maintain quality reports, dashboards and analysis for leadership.support process...

Key Responsibilities: -Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters.Provide constructive feedback and coaching to agents to improve performance.identify gaps in communication, process adherence and customer handlingprepare and maintain quality reports, dashboards and analysis for leadership.support process...

Key Responsibilities: - Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters. Provide constructive feedback and coaching to agents to improve performance. identify gaps in communication, process adherence and customer handling prepare and maintain quality reports, dashboards and analysis for leadership. support process...

Key Responsibilities: - - Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters. - Provide constructive feedback and coaching to agents to improve performance. - identify gaps in communication, process adherence and customer handling - prepare and maintain quality reports, dashboards and analysis for leadership. - support...

Key Responsibilities: -- Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters.- Provide constructive feedback and coaching to agents to improve performance.- identify gaps in communication, process adherence and customer handling- prepare and maintain quality reports, dashboards and analysis for leadership.- support process...

Key Responsibilities: -- Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters.- Provide constructive feedback and coaching to agents to improve performance.- identify gaps in communication, process adherence and customer handling- prepare and maintain quality reports, dashboards and analysis for leadership.- support process...

✨ We’re Hiring || Quality Analyst || International E Commerce Process ||Location: LucknowKey Responsibilities:✅ Monitor and evaluate calls to ensure quality standards✅ Provide feedback and coaching to enhance performance✅ Identify process gaps and suggest improvements✅ Ensure compliance with organizational guidelinesWhat We’re Looking For:✨...

✨ We’re Hiring || Quality Analyst || International E Commerce Process || 📍 Location: Lucknow🔑 Key Responsibilities:✅ Monitor and evaluate calls to ensure quality standards✅ Provide feedback and coaching to enhance performance✅ Identify process gaps and suggest improvements✅ Ensure compliance with organizational guidelines🎯 What We’re...

✨ We’re Hiring || Quality Analyst || International E Commerce Process || 📍 Location: Lucknow🔑 Key Responsibilities:✅ Monitor and evaluate calls to ensure quality standards✅ Provide feedback and coaching to enhance performance✅ Identify process gaps and suggest improvements✅ Ensure compliance with organizational guidelines🎯 What We’re...