Customer Success Manager
1 month ago
Job Opportunity for a Client Success Manager for a research company.
Designation - Client Success Manager
Reports to - Client Success Head
KEY RESPONSIBILITIES
• Offer continuous support for assigned client accounts by driving the consumption of strategic actionable insights and driving high-impact decision making.
• Proactively initiate new project pipeline through additional analysis or research for the client by working closely with the research team
• Generate new opportunities within existing accounts.
• Manage research projects for clients such as market sizing, pricing analytics, competitive landscape assessment, benchmarking studies and more by coordinating between the client, onsite & research team.
• Identify other strategic areas for revenue within existing client organizations to develop more client relationships.
• Coordinate and lead the entire business development process - introductions, presentations, proposals, and closing.
Working days - Monday to Friday (willing to work in US/UK shifts, if required)
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