Learning Consultant

2 days ago

Gurugram, India Digiaccel Learning Full time

Counsel learners about Digiaccel | Work from Office | Gurugram 


Digiaccel is growing its Revenue Team. The objective of this team is to ensure that learner needs and expectations are understood and matched to the right offering. The team is responsible to manage the lead pipeline and build a two way communication channel using online and offline mediums. The success of this team will be measured through the student quality enrolled in every batch.


The Learning Consultants are the building blocks of this team. This person is expected to understand Digiaccel’s offerings and products and assess a match with different cohorts of learners basis their needs. Post this matchmaking, the specialist is expected to facilitate the choice for the learners through a smooth introduction and onboarding process. In essence, the role is the bridge between learners and their potential digital careers. This person will be a part of the Digiaccel’s learner experience team and will be a key contributor to the mission of the organisation.


The organisation is looking for individuals with empathy, learnability and an enthusiasm to make a difference. The Learning Consultant will be working with the communication team and the product team to help build the learner pipeline and refine Digiaccel’s communication and offering for potential cohorts. This candidate needs to be adept at multi-tasking and playing different roles to enable success for learners and Digiaccel.


Responsibilities


  • 1-1 Counselling with potential learners (hot leads) to understand their learning needs.
  • Providing detailed information and query resolution regarding all courses
  • Online/ Voice interactions with potential learners to assess needs and match tracks.
  • Data management and analysis of pipeline progress and feedback.
  • Building sharper insights to learner needs for the organisation.


Requirements


  • Graduate or Postgraduate with 1-3 years of work experience.
  • Good articulation skills with fluency in English and Hindi.
  • Entrepreneurial mindset with an ability to work with multiple internal and external teams.
  • Intellectual honesty, passion for excellence and ability to collaborate.


About the Company


Digiaccel Learning is an education company that is building an alternate system of business education through deep vertical specialisations. It aims to do so through an application based curriculum and skilling system to enable learners to pick up the relevant digital skills. These will be enabled by industry professionals to ensure that the education is more relevant, sharper and modern. In doing so, it will facilitate outcome oriented learning with employment/ career acceleration being the targeted outcome. We are VC backed and have CXOs and Founders of some of India’s top digital commerce companies as our investors.


From the Founders


We are looking for smart passionate folks to join us in the mission of building a better, smarter and more outcome oriented learning system, thereby enabling thousands of learners to meet their career aspirations.

We are a young company and look at our early team as the culture co-founders. We can assure of a very talent dense, intellectually honest, action oriented and collaborative environment. We endeavour to bring joy at work by enabling everyone to bring their best self and do their best work. We are sure that you will join for the opportunity and stay for the experience.

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