Technical Program Manager

6 days ago


Chennai, India Infosys Full time

Role & responsibilities


Program Initiation

  • Kick start the program planning with all stakeholders
  • Work with engineering managers, Product managers/analysts and Solution architect to create the program artifacts with
  • Solution Architecture
  • Estimates and schedule
  • Work breakdown structure considering dependencies
  • Risks and mitigation plan
  • Release plan
  • Roll out plan
  • Understand the scope and vision of the program and contribute to solution design
  • Should be able to understand and point out any gaps in the solution
  • Set the process to be followed in program execution


Engineering and process best practices

  • Implement the best-in-class Engineering, Agile and DevOps practices
  • Review processes for delivering quality


Program execution

  • Coordinate activities across multiple Scrum teams to ensure alignment and integration of work.
  • Track the progress with actuals for Engineering Metrics and make revisions as needed
  • Conduct weekly status meetings with all stake holders and communicate progress, revisions to the plan and risks
  • Identify bottlenecks and challenges affecting overall progress and find mitigation strategies
  • Put Continuous Improvement plans for Agile, Engineering
  • Track the budget and spent
  • Track change requests (scope changes) and provide visibility about scope and budget. Initiate CRs are needed
  • Roll out planning, Metrics collection and publishing


People Management

  • Mentor and support engineering and product managers in program execution
  • Conflict resolution
  • Identify improvement areas and coach key leads – scrum masters, engineering managers
  • Set goals and conduct appraisals


Customer relationship

  • Create and utilize relationship with key stakeholders from customer side – Director of Engineering, Product Manager /Owner, VP of IT
  • Gather customer feedback and actionize for improvement


Learning / Knowledge management

  • Continue learning : Understand the latest technology trends
  • Plan trainings for the team. Bridge any knowledge gap in the team



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