Technical Program Manager
6 days ago
Role & responsibilities
Program Initiation
- Kick start the program planning with all stakeholders
- Work with engineering managers, Product managers/analysts and Solution architect to create the program artifacts with
- Solution Architecture
- Estimates and schedule
- Work breakdown structure considering dependencies
- Risks and mitigation plan
- Release plan
- Roll out plan
- Understand the scope and vision of the program and contribute to solution design
- Should be able to understand and point out any gaps in the solution
- Set the process to be followed in program execution
Engineering and process best practices
- Implement the best-in-class Engineering, Agile and DevOps practices
- Review processes for delivering quality
Program execution
- Coordinate activities across multiple Scrum teams to ensure alignment and integration of work.
- Track the progress with actuals for Engineering Metrics and make revisions as needed
- Conduct weekly status meetings with all stake holders and communicate progress, revisions to the plan and risks
- Identify bottlenecks and challenges affecting overall progress and find mitigation strategies
- Put Continuous Improvement plans for Agile, Engineering
- Track the budget and spent
- Track change requests (scope changes) and provide visibility about scope and budget. Initiate CRs are needed
- Roll out planning, Metrics collection and publishing
People Management
- Mentor and support engineering and product managers in program execution
- Conflict resolution
- Identify improvement areas and coach key leads – scrum masters, engineering managers
- Set goals and conduct appraisals
Customer relationship
- Create and utilize relationship with key stakeholders from customer side – Director of Engineering, Product Manager /Owner, VP of IT
- Gather customer feedback and actionize for improvement
Learning / Knowledge management
- Continue learning : Understand the latest technology trends
- Plan trainings for the team. Bridge any knowledge gap in the team
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