External Communications Manager

5 days ago

Mumbai, India TP Full time

Key Responsibilities: • Initiate research, development, and implementation of strategy to position Teleperformance in India as an industry leader • Build and nurture strong relations with industry bodies, awards & recognition bodies and associations to win awards, mentions, and enviable position in listings • Study, Research, and strategize for award participation, share recommendations, industry best practices and competition benchmarking • Work with SMEs to write and create content for effective nomination drafts for industry awards and recognition submissions, win awards for the brand and create a pipeline of participation • Experience in B2B writing to create a connect with all stakeholders, industry associations, media houses, event organisers, agencies and clients • Work with creative staff and other department heads to produce marketing collateral in accordance with brand messages – videos, mailers, posters, ads, website content, social messaging, newsletters, leadership material and announcements • Monitor, evaluate, and report on similar industry activities; make recommendations based on findings/research/opportunities discovered • Make effective announcements, creative content to create brand equity and reputation • Collaborate with all departments to identify internal and external communication needs • Communicate and negotiate with promotional partners as needed for joint marketing activities • Evaluate the success of various communication strategies and provide and implement recommendations for improvement, ROI Core Competencies: • Excellent written and verbal communication skills • Copywriting, content creation for print, web, video, social (B2B) • Creative bent of mind, ability to prioritize, eye for detail • Work under pressure, deadline driven • Planning and organization skills, interpersonal skills • Experience of writing for and working with senior leadership • Mass communication, PR & Media, Journalism experience preferred.

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