Client Services Executive
1 month ago
About Us
Konzept Interaktif is a dynamic marketing agency seeking a talented and versatile Client Service Executive to join our team. We are looking for a proactive professional who can excel in client relationships and drive our social media strategy.
Job Overview
We are seeking a results-driven Client Service Executive with a passion for digital marketing and exceptional communication skills. The ideal candidate will manage client accounts while also spearheading our social media management efforts.
Key Responsibilities
- Serve as the primary point of contact for client accounts, ensuring high-level customer satisfaction
- Develop and execute comprehensive social media strategies across multiple platforms
- Create engaging content that aligns with client brand guidelines and marketing objectives
- Monitor and analyse social media performance metrics
- Manage client communications, including emails, calls, and meetings
- Prepare and present regular performance reports to clients
- Collaborate with internal teams to deliver integrated marketing solutions
- Stay updated on the latest social media trends and digital marketing techniques
Requirements
- Bachelor's degree in Marketing, Communications, Business, or related field
- 0-2 years of experience in client service or digital marketing
- Proven track record of social media management
- Proficiency in social media platforms (Instagram, LinkedIn, Facebook, Twitter and YouTube)
- Strong analytical skills with experience in social media analytics tools
- Excellent verbal and written communication skills
- Proficiency in content creation
- Knowledge of social media scheduling and management tools
- Ability to multitask and manage multiple client accounts simultaneously
Skills and Competencies
- Exceptional interpersonal and communication skills
- Strong project management abilities
- Creative problem-solving
- Adaptability in a fast-paced marketing environment
- Attention to detail
- Strong understanding of digital marketing trends
What We Offer
- Competitive salary
- Professional development opportunities
- Collaborative and innovative work environment
- Flexible working arrangements
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