DB2 Support

1 week ago

Pune, India Persistent Systems Full time

About Persistent

We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem.


Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $328.2M revenue in Q1 FY25, delivering 16% Y-o-Y growth. Our 23,500+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We’re also pleased to share that Persistent has been recognized as a Leader in the ISG Provider Lens™ Digital Engineering Services Quadrant Report for the U.S. and Europe 2024. We were also recognized for excellence in governance and executive leadership in Institutional Investor’s 2024 Asia Executive Team Survey. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10.


About Position:

  • Role: DB2 Support
  • Location: Pan India
  • Experience: 5 Years +
  • Job Type: Full Time Employment


  • Mandatory Skills- DB2 LUW


What You'll Do:

Flexibility to work in 24x7 rotational shifts including weekend shifts.


Work involves:

  1. L2 level support to global customers over technical issues on IBM Netezza Performance Server and IBM Integrated Analytics System appliances.
  2. Providing RCA, solution/workarounds over variety of technical issues on IBM Netezza Performance Server and IBM Integrated Analytics System DW appliances.
  3. Installations such as –Admin web console, Analytic tools, server/client certification etc.
  4. Upgrades such as -Netezza Performance Server software, Netezza Performance Server Replication System (Standalone/clustered)
  5. Activities such as System Expansion.
  6. Helping customers in all maintenance tasks
  7. Collaboration with developer and providing additional inputs for bug fixing.
  8. Technical issue management & knowledgebase contributions, documentations.
  9. Online /Offline Customer support and relationship management.


Benefits:

  • Competitive salary and benefits package
  • Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
  • Opportunity to work with cutting-edge technologies
  • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
  • Annual health check-ups
  • Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Our company fosters a values-driven and people-centric work environment that enables our employees to:

  • Accelerate growth, both professionally and personally
  • Impact the world in powerful, positive ways, using the latest technologies
  • Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
  • Unlock global opportunities to work and learn with the industry’s best


Let’s unleash your full potential at Persistent


Connect with samruddhi_dange@persistent.com for further assistance.

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