Senior Manager, Process Improvement

7 days ago

Vadodara, Gujarat, India Magnit Full time

Who We Are

Magnit is the evolution of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients' success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization's contingent workforce management, talent strategy and broader organization goals. At Magnit, you'll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

About The Role

As the Senior Manager you will lead a team of 20+ professionals to execute and continuously improve the supplier audit and onboarding processes within a shared services model. This role requires strategic oversight of operations to ensure alignment with organizational goals, cost efficiency, and service excellence. You will collaborate with internal stakeholders and provide innovative strategies to enhance overall business performance.

This is a high-visibility role within the Client Services function, interfacing with executive leadership and client stakeholders. The ideal candidate will demonstrate strong leadership, operational expertise, and the ability to drive continuous process improvement in a dynamic, fast-paced environment.

What You Will Do


• Team Leadership & Development:

o Lead, mentor, and develop a team of 20+ professionals responsible for supplier audits and onboarding.

o Assign tasks, review deliverables, and provide constructive feedback to ensure high-quality outcomes.

o Foster a culture of excellence, collaboration, and continuous improvement within the team.


• Operational Management:

o Oversee the execution of supplier audit and onboarding activities, ensuring adherence to SLAs and quality standards.

o Develop and implement audit plans, schedules, and resource allocations to meet operational goals.

o Manage daily operations, addressing challenges, optimizing workflows, and ensuring smooth execution.


• Stakeholder Collaboration:

o Work closely with internal and external stakeholders to align operations with organizational goals.

o Act as the primary point of contact for senior leadership and client representatives.


• Continuous Improvement:

o Identify opportunities for process optimization and implement solutions to enhance efficiency and cost-effectiveness.

o Develop and maintain accurate performance metrics, reports, and dashboards for senior management.


• Risk Management & Compliance:

o Ensure compliance with legal, regulatory, and company policies across all operations.

o Proactively identify and mitigate risks associated with supplier audits and onboarding.


• Cost Control:

o Monitor and manage operating costs to meet budgetary requirements while identifying cost-saving opportunities.

What You Will Need

Education:


• Bachelor's degree in Business Administration, Management, or a related field.


• MBA or a relevant advanced degree is preferred.

Experience:


• Minimum of 7 years in service delivery operations, preferably within an outsourced or shared services environment.


• At least 2 years managing a delivery service centre in India, ideally within the staffing industry.


• Proven experience managing teams of 15 or more professionals.

Skills:


• Strong knowledge of outsourcing processes, staffing industry practices, and best practices.


• Proficiency in project management, data analysis, and performance tracking.


• Excellent communication and interpersonal skills for managing diverse teams and stakeholder relationships.


• Strong organizational and problem-solving abilities to handle multiple priorities effectively.

Technical Proficiency:


• Advanced knowledge of Microsoft Office Suite (Excel, PowerPoint, Word) and BI tools.


• Familiarity with automation tools and technologies is a strong plus.

Cultural Awareness:


• Understanding of Indian business culture and practices.

Language:


• Fluent in English at a professional business level.

Working Conditions:


• Full-time position based in Vadodara, India.


• Flexible working hours to support U.S. and E.U. time zones.


• Ability to manage high-pressure situations while ensuring timely and quality deliverables.

This role requires a proactive, strategic, and results-driven leader capable of managing complex operations and delivering exceptional service to internal and external stakeholders.

If this role isn't for you

Stay in touch, we will let you know when we have new positions on the team.

To see a complete list of our open career opportunities please visit https://magnitglobal.com/us/en/company/careers.html

To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.

As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.

  • Senior Manager, Process Improvement

    4 days ago

    Vadodara, Gujarat, India Magnit Full time

    Who We Are Magnit is the evolution of work. Serving hundreds of the world's most recognizable brands for over 30 years, Magnit offers the industry's first holistic platform for the modern workforce. About The Role We are seeking a Senior Manager to lead a team of professionals in executing and continuously improving supplier audit and onboarding processes...

  • Senior Manager, Process Improvement

    7 days ago

    Vadodara, Gujarat, India Magnit Full time

    Who We Are Magnit is the evolution of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients'...

  • Process Improvement Specialist

    4 days ago

    Vadodara, Gujarat, India Magnit Full time

    About the PositionThe Senior Manager will be responsible for leading a team of 20+ professionals in executing supplier audits and onboarding activities. This involves developing and implementing audit plans, scheduling resources, and ensuring compliance with regulatory requirements.Key Requirements:Bachelor's degree in Business Administration, Management, or...

  • Process Improvement Lead

    4 days ago

    Vadodara, Gujarat, India Magnit Full time

    About the RoleMagnit is a leading provider of holistic workforce solutions. We are seeking a Senior Manager to lead a team of professionals in executing and continuously improving supplier audit and onboarding processes within a shared services model.This high-visibility role requires strategic oversight of operations to ensure alignment with organizational...

  • IS Process Improvement Specialist

    7 days ago

    Vadodara, Gujarat, India ABB Full time

    Company OverviewA global leader in the electrical and automation industries, ABB develops solutions that help customers improve their productivity, efficiency, and quality of life. Our innovative technologies are used in a wide range of areas, from traditional industries such as power and heavy industry to emerging fields like electrification and smart...

  • Process Improvement Leader

    6 days ago

    Vadodara, Gujarat, India Magnit Full time

    About Magnit:Magnit is the evolution of work. Our holistic platform for the modern workforce has supported hundreds of top brands for over 30 years. As a leader in the industry, we pride ourselves on our ability to adapt quickly to regional or industry economic shifts, providing the speed, scale, flexibility, transparency, and expertise required to meet our...

  • Director of Process Improvement and Coaching

    6 days ago

    Vadodara, Gujarat, India Kraft Heinz Full time

    We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.**Job Description:We are seeking a highly skilled Senior Operations Excellence Coach to join our team. As a key member of our operations team, you will be responsible for coaching Kraft Heinz employees in Operational Excellence practices,...

  • Budget Oversight and Process Improvement Manager

    6 days ago

    Vadodara, Gujarat, India Kraft Heinz Full time

    Role SummaryThe Budget Oversight and Process Improvement Manager will be responsible for leading the ZBB team in developing and maintaining budgets, collaborating with department heads, and overseeing cost analysis. This role requires strong leadership and communication skills, as well as the ability to analyze data and make informed...

  • Process Improvement Expert for IS Services

    20 hours ago

    Vadodara, Gujarat, India ABB Full time

    Job Description:In this critical role, you will support the organization's vision and strategic direction by defining, managing, and monitoring processes to meet requirements for Information Systems (IS) services. Each day, you will have the opportunity to showcase your expertise as a key resource and definitive source of knowledge processes to contribute to...

  • Strategic Process Improvement Specialist

    1 day ago

    Vadodara, Gujarat, India Kraft Heinz Full time

    About the Role:We are seeking a highly skilled coach to join our team at Kraft Heinz. As an Operational Excellence Coach, you will be responsible for identifying areas for improvement and implementing changes that drive business results. **Key Responsibilities:**- Observe and assess current processes to identify strengths, weaknesses, and opportunities for...

  • Director of Continuous Improvement

    3 weeks ago

    Vadodara, Gujarat, India Narayan Powertech Pvt Ltd Full time

    The Director of Continuous Improvement is responsible for leading and driving operational excellence across Narayan Powertech. This role focuses on identifying opportunities to improve efficiency, reduce waste, and optimize processes to achieve measurable performance gains. The individual will champion continuous improvement methodologies such as Lean, Six...

  • Process Excellence

    2 weeks ago

    Vadodara, Gujarat, India Kiash Solutions LLP Full time

    The Manager Process Excellence (Black Belt) role is specifically designed to facilitate process/performance improvement activities and quality scores using Lean Six Sigma methodologies. Black Belts will be working closely with the senior manager on various projects that drive automation, improved processes/quality, standardization, SOPs, and customer...

  • Operational Improvement Director

    7 days ago

    Vadodara, Gujarat, India GE Vernova Full time

    GE Vernova is seeking a highly skilled Process Excellence Lead to spearhead the development and implementation of strategic initiatives aimed at driving business outcomes through operational improvement. As a seasoned professional with expertise in Lean manufacturing and process excellence, you will lead cross-functional teams to design and deploy new...

  • Senior Process Optimization Specialist

    2 days ago

    Vadodara, Gujarat, India Origine Engineering Tech Private Limited Full time

    Job OverviewWe are seeking an experienced and highly skilled Senior Process Engineer with over 15 years of experience in the Oil & Gas industry. As a key member of our team, you will be responsible for designing, optimizing, and managing process systems and equipment to ensure operational excellence, safety, and regulatory compliance.

  • Continuous Improvement Director

    3 days ago

    Vadodara, Gujarat, India Kraft Heinz Full time

    **Company Overview:**Kraft Heinz is a leading food and beverage company with a rich history of innovation and excellence. Our mission is to create value for our customers, employees, and shareholders by providing high-quality products that meet their needs and exceed their expectations.Job Description:Transformation Portfolio ManagerWe are seeking a highly...

  • Senior Manager

    3 weeks ago

    Vadodara, Gujarat, India WovV Technologies Full time

    Job Summary:WovV Technologies, Global Business Productivity SaaS Company, is hiring Senior Manager - Talent Acquisition for Vadodara location.WovVTech's suite of products are now empowering users across 3000 locations in 50 countries to digitize their operations, get real-time decision-driven analytics, and improve productivity. It counts global fortune 500...

  • Senior Manager

    2 weeks ago

    Vadodara, Gujarat, India WovV Technologies Full time

    Job Summary:WovV Technologies, Global Business Productivity SaaS Company, is hiring Senior Manager - Talent Acquisition for Vadodara location.WovVTech's suite of products are now empowering users across 3000 locations in 50 countries to digitize their operations, get real-time decision-driven analytics, and improve productivity. It counts global fortune 500...

  • Senior Process Engineer

    2 weeks ago

    Vadodara, Gujarat, India Sri Sai Overseas Recruitment Full time

    Job DescriptionSenior Process Engineer (Chemical / Hydrocarbon / Petrochemical / Refinery / O&G)Experience: 1013 yearsEducation: B.Tech / B.E. in Chemical EngineeringAbout the Role:We are seeking an experienced and highly skilled Senior Process Engineer to join our dynamic team. This role involves designing and engineering world-class process plants while...

  • Senior Supplier Manager

    1 week ago

    Vadodara, Gujarat, India Magnit Full time

    Job Description The Senior Manager of Supplier Audits & Onboarding will lead a team of 20+ professionals to execute and continuously improve the supplier audit and onboarding processes within a shared services model. This role requires strategic oversight of operations to ensure alignment with organizational goals, cost efficiency, and service excellence....

  • Senior Process Engineer

    2 weeks ago

    Vadodara, Gujarat, India L&T Technology Services Full time

    Dear Job seeker, Our Plant Engineering team is seeking for Senior person who can join our efforts in Process engineering for Vadodara office. Some of the experience we are looking for this 12 to 20 years experience person are as follows- Process Engineer with design experience in Process Engineering of Brownfield projects (Pre FEED,FEED,DD) of Refinery,...