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Technical Trainer

2 months ago

Hyderabad, India Maple Learning Solutions Full time

Role Description:


The Technical Trainer position is a role responsible for delivering technical training to potential or existing customers and partners to drive adoption. The Technical Trainer contributes to improving participant’s technical and practical knowledge, though passionate teaching, to establish positive customer relationships and help achieve customer success.


Job Description:


  • Deliver instructor-led public classroom training to end-user customer and partner administrator/implementer/developers
  • Plan and deliver onsite private training classes
  • Assist in the development of technical training curriculum and hands-on exercises
  • Acquire certification of platform, products and technologies and stay current to be certified as technical trainer
  • Help localization of training courseware and exams
  • Mentor and train internal and external authorized trainers
  • Work with highly international and multi-cultural teams


Qualifications:


  • Experience of 3+ years as Technical Trainer
  • Experience and background with Enterprise software（PaaS, SaaS recommended）
  • Excellent self-learning skills to catch up technical knowledge from prerelease document, software, hardware
  • Excellent presentation and facilitation skills to deliver virtual/onsite seminars in multiple days
  • Knowledge and hands on experience developing or implementing LMS solutions or similar preferred
  • High level of flexibility, creativity, and dependability