Customer Service Representative

1 week ago


Ahmedabad, India Entigrity Full time

Entigrity is seeking a proactive, organized, and detail-oriented Customer Service Representative to join our dynamic team. The ideal candidate will provide comprehensive administrative support to our clients, ensuring smooth and efficient business operations.


Key Responsibilities:

  • Manage and organize emails, calendars, and appointments.
  • Prepare and edit documents, reports, and presentations.
  • Conduct research and compile data as requested.
  • Respond to client inquiries via email, phone, and chat in a timely and professional manner.
  • Provide excellent customer service to ensure client satisfaction.
  • Assist in coordinating and managing projects, ensuring deadlines are met.
  • Track project progress and provide regular updates to clients and supervisors.
  • Enter and maintain accurate data in various systems and databases.
  • Ensure all information is up-to-date and correctly formatted.
  • Facilitate effective communication between clients and internal teams.
  • Schedule and coordinate meetings, including preparing agendas and taking minutes.
  • Assist with invoicing, billing, and basic bookkeeping tasks.
  • Prepare financial reports as needed.


Qualifications:

  • Proven experience as a Customer Service Representative or in a relevant administrative role.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
  • Excellent written and verbal communication skills in English.
  • Strong organizational and time management skills.
  • Ability to multitask and prioritize tasks effectively.
  • High level of discretion and confidentiality.


We are excited to hear from qualified candidates who meet the requirements for this position. We will review applications on a rolling basis and will contact qualified candidates for further consideration. Thank you for your interest in joining our team



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