Storage Administrator

4 weeks ago

Bengaluru, India Tata Consultancy Services Full time

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.

What we are looking for

Role: NetApp Storage Admin

Experience Range: 7- 10 Years

Location: Bengluru

Must Have:

  • Clustered Data ONTAP Installation and Configuration
  • NetApp Administration - Volume management, network management, Capacity management
  • CIFS & NFS storage management
  • Data protection features on NetApp - in depth knowledge
  • Python Scripting
  • The person must possess self confidence in his / her technical abilities to perform the role in Storage Administration & Project Migration.
  • Person is expected to have good team handling skills and also a team player to have a smooth collaboration in feature team.
  • Provide recommendations to improve the NAS infrastructure , and address / mange critical issues and root cause analysis.
  • As a NAS Feature Team member, ensuring stable Production on File Storage, maintaining accessibility, and managing disruptions as per PLT Escalation Matrix is your top priority.
  • As a SAFE FT member, embrace changing requirements, prioritize customer satisfaction through timely delivery, and utilize Scrum ceremonies for collaborative planning within SAFe framework.
  • Deliver new features, enhance user experience, and demonstrate self-organization within a matured feature team.
  • Own tasks, adapt to flexible working hours during launches, and actively participate in key forums for team goals.
  • In PI planning, groom topics based on WSIF priority, estimate actions with systems thinking, and contribute to continuous enhancement. Provide support to other FT members per SAFe principles.
  • In File service RUN mode, handle UNITY INC/CHG/ALERT/REQ as per defined SLA.
  • Should be open to work on 24x7 environment to manage Production stability and operations to be executed during Non-business hours.
  • Monitor and update Capacity Management with advanced competencies in NetApp technology.
  • Upskill in DEVOPS, considering Control Plane and Resource Plane during brainstorming.
  • Stay aware of cloud services and market trends to contribute value to the service.
  • Initiate understanding client use-cases for onboarding from Traditional Infra to FILE, providing cloud strategy solutions.


Good to Have:

  • Expertise in NetApp AFF storage technology and installation of new NetApp clusters to the Production for regular scaleup of Infrastructure.
  • Expertise in NetApp provisioning and snap mirror replication for both CIFS and NFS.
  • Hands on experience in ONTAP firmware update on NetApp clusters.
  • Experience in troubleshooting Level 2/3 issues on the NetApp filers in SAN and NAS environments
  • Exposure to Brocade and Cisco SAN Switches and intermediate troubleshooting skills.
  • Exposure to managing NetApp storage related errors and hardware failures and vendor management.
  • Experience in Preparation of Production referential like Runbook, Disaster recovery scenario management, managing operations on storage clusters.
  • Ability to plan , manage and coordinate new feature designing and development as well as run activities.
  • Exposure to Incident management, configuration management and capacity Management.
  • Exposure to Develop and maintain standard metrics for service performance analysis , component reports and service reports , based on Customer requirements
  • Applied knowledge in the administration of windows and Linux servers
  • Good knowledge on ITIL and experience on handling incident / change / problem on regular basis.



Essential:

  • Good in Technical Documentation and design process and standards
  • Expert on Critical incident management and SLA management.
  • Proven track record in the implementation and execution of documented support processes and can direct others in same.
  • Intermediate level experience in Python scripting and automation.
  • Good to have knowledge on cloud storage basics and market trend for storage services.
  • Enthusiast who focuses on regular upskilling and share the knowledge with colleagues.
  • Leadership skills on mentoring new team members and work towards team's success.


Minimum Qualification:

•15 years of full-time education

•Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)

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