REF29057Z - Jr. Infra Engineer( Server,Citrix VDI ,Vmware ,Hyper-V, Intune )Sr. Program Analyst – TS

2 weeks ago

Mumbai, India WNS Global Services Full time
Job Description

•  Implement Intune best practices and maintain the established environment
•  Applied knowledge of ISO 27001 / SOC Controls
•  Hands on experience with Citrix DaaS
•  Developed backup strategies and implemented & maintained them
•  Expert level knowledge in Microsoft InTune and it's best practices - including Policies, MDM, Application deployment, Autopilot
•  Identity management with Microsoft Entra
•  Entra - App Registrations & Enterprise Applications
•  Entra - Conditional Access Policies
•  Entra - MFA configuration
•  Expert level knowledge of PowerShell with focus on Windows Server, Azure AD, and Office 365
•  Contribute to documentation by writing and updating existing documents and diagrams
•  Good understanding of networking
•  Information and Data Security principles
•  ITIL Policies and procedures operations
•  Firmly understand concepts of PKI
•  Establish/maintain Azure App Registrations
•  Established working knowledge of PowerShell.
•  Knowledge of Windows Operating Systems (mainly Windows 10 /11)
•  Knowledge of Windows Server from 2012R2 to 2022
• Group policy, domain trust, systems management
• Configure and maintain proxy server, adding rules, new domains, coordinating with InfoSec on execution
• Configure new, updating firmware, policy changes
• Configuration based, version based, policy based issues are handled
• Support all issues E.g. (install, update and s/w configuration)
• Keep server running and install license
• Support on setting up the machine and connectivity
• Support New scope, changing scope, expanding scope
• Support on Cleaning up old records, adding new records, syncing records between different server
• Integration with MFA provider DUO and anything it has to be connected to
• Support on non-working components, PGP key management
• Maintain connectivity to servers and AD
• Build and manage  radius authentication, configuration, network connectivity to and from.
• Support on issues related to Server running slowly, scaling issues
• Skill to Manage Physical and Virtual Servers in a large geographically dispersed environment typically  250+ Servers, Azure Backup and physical and virtual storage systems.
• Coordination with external vendor for the Issue resolution and solution optimization.

• Accountable for ensuring SLA adherence with on time ticket acceptance and closures.
• Inventory Updates and EPO Compliance.
• Ready to work in Rotational shifts(24x5).
• Required to prepare Technical SOP's and bring in improvements.
• Knowledge to created and manage VMs physical and virtual storage systems

• Experience in handling administering Windows Servers across multiple OS flavours.
• Experience on configuration and troubleshooting of Windows Clusters
• Experience on troubleshooting DHCP and DNS Services.
• Knowledge of networking fundamentals.
• Experience in tracking server activity, performing upgrades of software, addressing technical problems.
• Good Documentation Skills
• Excellent troubleshooting, debugging capabilities.

Diploma/Graduate
Experience with 1 Years to 3 Years in same or related
Preference for Domain specific certifications
1 to 2 years’ experience with VMware
1 to 2 years’ experience with Hyper-V
1 to 2 years’ with MS Intune
1 to 2 years’ experience with Citrix VDI

Must have workable knowledge on any of the below mentioned Tool/Application/Software-
• Intune, Intune Certificate Connector
• Linux - Operating System/ administration
• Managed File Transfer via SFTP
• Microsoft IIS, KMS, NDS & Radius
• NDES Server (SCEP)
• IPAM
• Server performance monitoring & tuning
• Server software installation,
• Veeam Backup and Replication, Veeam One - Server/Network Monitoring
• PRTG - Server/Network Monitoring
• Cisco UCS
• Windows 10 / 11
• Windows Server Active Directory 2012 R2 & 2019 domain administration skills including users and computer management.
• Networking, TCPIP, DNS, VPN

 


Qualifications

Bachelor’s Degree



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