Team Lead Business Development

4 months ago

Bengaluru, India Whatfix Full time

Who are we? 

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments. 

“Hustle Mode ON” is the motto we live by. 

Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco.

With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list .

Listed in Deloitte Technology Fast 500™ among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023

Our Customer centricity is evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights

Are you ready for the next phase of your growth?

At Whatfix, BDRs are dedicated to the initial stages of the sales cycle and serve as the primary representatives of Whatfix. This role requires a deeply motivated, proactive self-starter capable of guiding, overseeing, and fostering a team to discover and cultivate opportunities arising from Events Whatfix participates in.

Monitor metrics and help the team constantly improve by understanding their individual and collective performance


What do you get to do?

Become the subject matter expert for all Business Development processes, best practices and metrics

Hire, mentor, coach and train current and incoming Business Development Representatives to meet or exceed their quota

Exploring and trying new tools and technologies

Start as a people coach role and pick up the team's target in 3-6 months' time

Expertise in building and cultivating prospect relationships by initiating communications and conducting first level qualifications in order to move opportunities into the sales funnel

Conducting advanced discoveries - Perform thorough needs assessment and identify prospects' pain points, impact and build DAP awareness

Excellent nurture skills - building sense of urgency for DAP

Expert in conducting personalized outbound calls, emailing and social channel activities against targeted accounts, prospect lists, and other campaigns

Build and increase industry knowledge on select industries and Whatfix products

Maintain accurate records of all activities in the Salesforce

Promote database cleanup and hygiene through regular and ongoing maintenance activities

Monitor metrics and help the team constantly improve by understanding their individual and collective performance

What you need to have/ bring to the table:

6+ years experience in Business/Sales Development with a focus on Outbound and at least 2 years of experience of directly managing a team of SDR/BDRs

Strong presentation and communication skills (verbal, written, and active listening)

Experience of methods of outreach (inc. written and phone based)

Experience with conflict resolution and matrix relationships

Effective time management skills and ability to meet deadlines

Report on sales activity, call metrics and forecast to leadership

North America/EMEA territory experience


Perks & Benefits (India) 

Best-in-class medical insurance coverage

Free lunch & dinner buffet 

Doorstep cab drop facility 

Education sponsorship 

Internal job transfer 

Scope to represent Whatfix at global events

Onsite customer travel and business meetings

We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers

Note: 

We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;

We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

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