Odoo ERP Support Specialist

4 weeks ago


Hyderabad, India GCC SERVICES Full time

Responsibilities:

 

As an Odoo ERP Support Specialist, you will be responsible for providing remote support to our Papua New Guinea office, with some travel required based on business requirements. Your primary focus will be on the following modules:

 

1. Finance:

   - Configure and maintain financial modules in Odoo.

   - Provide support for financial transactions, reporting, and analysis.

   - Collaborate with the finance team to ensure system alignment with accounting practices.

 

2. HR:

   - Manage and troubleshoot HR modules, including employee records, payroll, benefits, and recruitment.

   - Assist in the ongoing optimisation of HR processes within Odoo.

   - Support recruitment processes, by frequent collaboration with the HR team to optimize recruitment workflows within Odoo.

 

3. Procurement:

   - Configure and optimize procurement modules.

   - Provide training and guidance in the creation and management of purchase orders.

   - Collaborate with the procurement team to streamline processes.

 

4. Inventory:

   - Maintain and support inventory modules.

   - Troubleshoot issues related to stock management.

   - Work closely with the logistics team to ensure accurate inventory records.

Requirements

- Proven experience in implementing and supporting Odoo ERP modules, with a focus on Finance, HR (including recruitment), Procurement, and Inventory.

- Strong understanding of business processes related to the specified modules.

- Excellent problem-solving skills and the ability to troubleshoot issues remotely.

- Effective communication skills to collaborate with teams in different time zones.

- Previous experience working in a remote support role is a plus.

- Ability to work flexible hours to accommodate time differences between Hyderabad and Papua New Guinea.

 

Qualifications:

 

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- Odoo certification is highly desirable.

- Minimum of 3 years of experience in Odoo ERP implementation and support.



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