Patient Care Co-cordinator

3 days ago


Chennai, India Anderson Diagnostic Services Pvt Ltd Full time

Patient Care Executive

 

Location: Adyar and Purasiwakkam

 

Key Responsibilities:

 

1. Patient Reception and Guidance:

   - Warmly welcome patients and ensure a pleasant experience.

   - Explain billing procedures and provide necessary support.

 

2. Scanning Assistance:

   - Guide patients through the scanning process.

   - Coordinate with medical technicians for smooth operations.

 

3. Emotional Support:

   - Offer reassurance and stress-relief strategies to anxious patients.

 

4. Patient Coordination:

   - Liaise between patients and staff for clear communication.

   - Assist in completing scanning and test procedures.

 

5. Continuous Support:

   - Support patients throughout their visit, addressing concerns promptly.

   - Ensure needs are met until they receive their reports.



Requirements

Qualifications:

 

- Education:

  - Preferred: Bachelor's degree in Social Work, Literature, History, Counseling, Psychology, Sociology, General Duty Assistant, or similar qualifications.

  - Advantageous: Background in healthcare or customer service.

 

- Experience:

  - Freshers or experienced in patient care or customer support.

            



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