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Patient Care Co-cordinator
3 days ago
Patient Care Executive
Location: Adyar and Purasiwakkam
Key Responsibilities:
1. Patient Reception and Guidance:
- Warmly welcome patients and ensure a pleasant experience.
- Explain billing procedures and provide necessary support.
2. Scanning Assistance:
- Guide patients through the scanning process.
- Coordinate with medical technicians for smooth operations.
3. Emotional Support:
- Offer reassurance and stress-relief strategies to anxious patients.
4. Patient Coordination:
- Liaise between patients and staff for clear communication.
- Assist in completing scanning and test procedures.
5. Continuous Support:
- Support patients throughout their visit, addressing concerns promptly.
- Ensure needs are met until they receive their reports.
Requirements
Qualifications:
- Education:
- Preferred: Bachelor's degree in Social Work, Literature, History, Counseling, Psychology, Sociology, General Duty Assistant, or similar qualifications.
- Advantageous: Background in healthcare or customer service.
- Experience:
- Freshers or experienced in patient care or customer support.
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