Analyst - Data Governance

6 days ago

Gurugram, India American Express Full time

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

Responsibilities include:

·Partner with the Data Steward Manager and Director to contribute to the day-to-day activities related to the customization of the Enterprise Data Governance, Management and Sharing program to the needs of the Business.

·Manage and advance data governance principles, policies, and programs for stewardship, advocacy, and custodianship of data.

·This role requires a high degree of collaboration with other FDO teams, IFCT data analytics, technology and enterprise data teams, and ability to perform data queries, working with large data sets, and analyze the results.

·Work with ICS Business group to define and document Business Metadata for the critical data. Classify the level of sensitivity for restricted metadata and communicate any access requirements to Enterprise Data Governance, when applicable.

·Serve as the point of contact between ICS Consumer Groups, Privacy COE, Regulatory Reporting & FCT and Enterprise Data Governance for communications on Operational Risk Events (OREs) events involving critical data. Define and lead the implementation of the mitigating controls for OREs.

·Review and monitor the enterprise scorecard for the aggregated data quality results of the Data Quality Controls for critical data.

·Define frameworks, operating model and organizational change considerations for data governance and management in support of new and existing data capabilities.

·Partner with EDP team leading the Lumi migration effort and ICS BUs to ensure a smooth migration to Lumi from POD platforms.

Qualifications:

·Proven track record of understanding business challenges and strategies and connecting those to data and capabilities and understanding of Data Statistics

·Strong working knowledge of current and upcoming data governance, data management and data product techniques and trends, with a point of view on the evolving concepts and best practices.

·Program management experience, with partners across a diverse, global set of business units.

·Demonstrable experience of driving meaningful improvements in business value through data management and strategy.

·Ability to work with white space to design and execute solutions to solve complex challenges.

·Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity.

·Strong project management skills

·Must have a positive, collaborative leadership style with colleague and customer first mindset.

·Past Experience: Minimum of 3 years of relevant work experience in Data Governance.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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