Product Analyst, Marketing Enablement, MPT

4 weeks ago

Bengaluru, India Baxter Full time

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

About Us

Nothing changes if nothing changes, which is why Baxter is transforming our global IT function—into one that will strengthen partnerships and enable smarter, more efficient and connected business processes. In the dynamic healthcare industry, we need to be ready to face new challenges and opportunities. As we learn, we must be agile and innovative to reveal new ways of working. Technology and our digital capability will help create a more efficient and innovative ecosystem to enable our employees, customers and products to drive better outcomes for patients worldwide. 

We are at the critical intersection where robust IT infrastructure and networking support meets the physicians, nurses and care givers who save and sustain lives. Together, we can build upon Baxter’s rich heritage to advance the next generation of transformative healthcare innovations. Together, we can change how IT meets healthcare. Together, we are Baxter. 

This is where technology fuels purpose-driven work. Where your purpose accelerates our mission.

Title: Product Analyst, Marketing Enablement, MPT

Location: Bangalore

Your Role

A Product Analyst will work closely with the Global Product Owner (PO)/business Product Manager/stakeholders/SMEs from different regions/countries to analyze and define how technology can enable business processes and drive KPI improvement.

PM Analysts are Techno-Functional resources that can gain understanding of the business process flows and translate that to technical solutions as aligned by architectural and engineering design.

What you’ll be doing

Analyze existing business processes in place and assess fit/gap to already established solutions. Define business requirements together with PO and business stakeholders. Champion process governance with the goal to harmonize processes and the underlying system solution, globally. Champion change – promote and drive the change and new ways of working. Support PO with Inception/Backlog Grooming preparation and execution to understand the product vision and it's application in the overall business processesSupport Inception preparation and documentation for upcoming program incrementsPrepare design artifacts: flow diagrams, use case documents, story maps, mockups to help visualize and describe the processInvestigation on questions that arise from the Backlog grooming sessions Work closely with the Agile Team/BAs to understand how the Product Vision can be translated into working software Support the solution design and technical architects; Define integration requirements with integration architects as well as teams supporting other systems (e.g. JDE) Align requirements with architectural model - i.e. creating mockups/process flows of how layout/processes may get implemented in SF to fulfill the requested functionalities Align with POs on scope questions and support story writing related to the scope or acceptance criteria at story level. Support the development/test team in clarifying requirements/acceptance criteria Review of stories to ensure they are remaining within the boundaries of the feature benefit hypothesis and Feature Acceptance Criteria - consult with PO on discrepancies Augment Acceptance Criteria in each user story to ensure system specific items are included so that scripts are written to adequately test for working software to meet the business needs and product vision. Support POs and Commercial Operations with iteration demos and Support POs with System/Feature level demos Support the definition of end-to-end test scenario definition by working with POs and PMs Support regional Commercial Operations with UAT testing issue investigation and resolution Provide support to regional/country teams deploying the new customer service solution in countries Support Business PM/training team with technical aspects of training development Support teams with release and deployment activities at cutover (Support sanity testing, issues etc.) Support hypercareSupport triage Production Issues (ad hoc) - discuss prioritization with POs/POs - facilitate issue resolution with appropriate teams (Scrum or Sustain) once prioritized and assignedInvestigate production issues and align on fix with PO/Dev Team/Sustain team (PO if necessary) Support with Technical Integration - mapping definition, testing issue resolution

What you’ll bring

Bachelor’s degree with > 3 years of experience in digital/technical product ownership Commercial Technology Products experience or knowledge such as Customer Relationship Management, Marketing, Quoting/Contracting and Pricing. Established Commercial Business Acumen Technical aptitude; to convey and collaborate around the development of the desired functionality particularly with cloud applications; prior experience or ability to learn technical development architecture and configuration principles Strong understanding and working experience with Agile approach and culture; Understanding the SAFe (Agile at scale) approach is a plus. Ability to work with multiple geographies in a multicultural environment Experience in working in regulated environments (i.e. privacy/compliance) preferred

Desired Characteristics:

Proven analytical and problem resolution skills Solid digital/technical skills foundation Customer centric and empathetic Objective/outcome driven Proactive responsible individual, able to set own action plans  Excellent written and oral communications skills Strong interpersonal and leadership skills 

EEO (

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