Senior Analyst-Ops Risk Management

5 months ago

Gurugram, India American Express Full time

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.

The objective of the Operational Risk Management (ORM) Issues & Events team is to efficiently manage and remediate operational risk events (OREs) and issues across the BU, and ensure timely resolution of events that may impact BAU operations.

Operational Risk Management is looking for a Senior Analyst of Issues & Events, Root Cause Analysis and Complaints team to work with a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Senior Analyst, Operational Risk Management (ORM) Issues & Events will:

Assist in administrative activities required to maintain the scope of issues and events within an enterprise framework Support specific activities / tasks required to maintain the technology and processes used to record, manage, and report issues, to ensure they are fit for purpose and efficient Assist in ensuring all administrative activities required to support senior team members in providing guidance to the BU on how to identify, root cause, and log operational issues Assist in specific activities / tasks required to ensure that root cause analysis and remediation efforts focus on the most impactful issues Support compiling materials needed to educate stakeholders in the BU on issues and event management Assist in administrative activities required to support senior team members in running / facilitating cross-functional Committees of Practice (CoPs) Support their leaders in regulatory exams and requests.

Required Qualifications:

2+ years experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities  Project management, communication, and interpersonal skills Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred Qualifications:

Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous

  Preferred Skills :

Assisting in administrative activities required to maintain the scope of issues and events within an enterprise framework Supporting specific activities / tasks required to maintain the technology and processes used to record, manage, and report issues Assisting in ensuring all administrative activitiesrequired to support senior team members in providing guidance to the BU on how to identify, root cause, and log operational issues Assisting in specific activities / tasks required to ensure that root cause analysis and remediation efforts focus on the most impactful issues Supporting compiling materials needed to educate stakeholders in the BU on issues and event management

ORMCM

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

  • Senior Analyst-Ops Risk Management

    1 month ago

    Gurugram, India AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Analyst-Ops Risk Management

    1 month ago

    Gurugram, India AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Analyst-Ops Risk Management

    5 months ago

    Gurugram, India American Express Full time

    You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

  • Manager-Ops Risk Management

    1 month ago

    Gurugram, India AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Senior Analyst-Risk Management

    3 weeks ago

    Gurugram, India AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Senior Manager-Ops Risk Management

    4 weeks ago

    Gurugram, India AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Senior Analyst

    5 months ago

    Gurugram, India Connexions Full time

    Job Title : Senior Analyst, Risk & Portfolio ManagementCompany : Alternate Lending Platform Location : Gurgaon (Work from Office)Experience : 1.5-3 yrs relevant expMax CTC : 16 LPAAbout Us : We are a mission-driven team of finance, analytics, and technology professionals focused on driving financial inclusion to serve the underserved across their credit,...

  • Senior Analyst

    3 months ago

    Gurgaon/Gurugram, India Connexions Full time

    Job Title : Senior Analyst, Risk & Portfolio ManagementCompany : Alternate Lending Platform Location : Gurgaon (Work from Office)Experience : 1.5-3 yrs relevant expMax CTC : 16 LPAAbout Us : We are a mission-driven team of finance, analytics, and technology professionals focused on driving financial inclusion to serve the underserved across their...

  • Risk Analyst

    2 months ago

    Gurugram, India Sambhav Pay Full time

    Job Title: Risk Analyst Company: SambhavPay Payments Pvt. Ltd.Location: Gurgaon, IndiaIndustry: FintechAre you passionate about mitigating risks in the fast-paced world of Fintech? SambhavPay Payments Pvt. Ltd. is seeking a dedicated and experienced Risk Analyst to join our team in Gurgaon. As a Risk Analyst, you will play a critical role in safeguarding our...

  • StrideOne - Senior Risk Analyst

    2 weeks ago

    Gurugram, India Stride One Full time

    Company Profile:StrideOne is more than an NBFC; we are a financial institution for Indian startups and businesses, offering a full suite of financial services under the 'One' umbrella. As a new age finance partner, our "Entrepreneur-first approach and Agile framework" enable us to provide full-stack solutions tailored to the unique needs of...

  • Analyst/Senior Analyst/Assistant Manager/Deputy Manager

    6 days ago

    Gurugram, India NLB Services Private Limited Full time

    Domain - Model Risk Management - Fraud AnalyticsJob Title Analyst/Sr Analyst - Model Risk Management - Position 5Assistant Manager/Deputy Manager - Model Risk Management - Position 1Experience-Analyst- 1-2 years- Assistant Manager: >3 years of experienceLocation - Gurugram, IndiaJob Summary - We are seeking an experienced Model Risk Analyst with a focus on...

  • Analyst-Operational Risk Management

    4 weeks ago

    Gurugram, India AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Senior Analyst

    3 months ago

    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Analyst-Risk Management

    1 month ago

    Gurugram, India AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Senior Analyst-Risk Management

    1 month ago

    Gurugram, India AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Business Analyst – Applications

    2 months ago

    Gurugram, India TrueJob Full time

    We are looking Business Analyst Applications in Gurgaon with 3+ Years of expertise in working as a Senior Business Analyst or Business Analyst, Candidates who have CRM and Finance and Ops experience Only Can Apply.Location: Gurgaon / GurugramRequirements:Ctc 10 - 12lacs3+ Years of expertise in working as a Senior Business Analyst or Business...

  • Analyst-Risk Management

    4 weeks ago

    Gurugram, India AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Risk Manager

    2 months ago

    gurugram, India Indifi Full time

    Position: Manager/ Senior Manager - Risk & PolicyLocation: GurgaonReporting to: AD/Director - RiskAbout the Role:Review all processes in the loan life cycle, identify gaps and suggest tech-driven solutions/ improvements to mitigate risks. Create SOPs for all key processes and lending workflows. Review existing credit policies and create afresh for new...

  • Senior Manager

    4 days ago

    Gurugram, India Mercer Full time

    Mercer India is seeking candidates for the following position based in the Gurgaon officeSenior Manager – Vendor Risk ManagementWhat can you expect?We are looking to hire a Senior Manager in the Vendor Management department. The role will be responsible for enhancing our vendor risk management program, maintaining our inventory and reporting on vendor...

  • Senior Manager

    3 days ago

    Gurugram, India Mercer Full time

    Mercer India is seeking candidates for the following position based in the Gurgaon office Senior Manager – Vendor Risk Management What can you expect? We are looking to hire a Senior Manager in the Vendor Management department. The role will be responsible for enhancing our vendor risk management program, maintaining our inventory and reporting on vendor...