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Sr. ServiceNow SPM/ITBM developer

2 months ago

Pune, India APN Consulting Inc Full time
ServiceNow SPM (ITBM) Senior Developer (5 to 7 Yrs. Exp)
Job Description:
Orion Innovation is seeking a strong senior ServiceNow Developer who can independently build and configure solutions under SPM (ITBM) product suite.

Location - Remote

Key Responsibilities
  • This senior ServiceNow Developer primarily working for Orion's ServiceNow customer and help customer towards building robust solution leveraging ServiceNow Strategic Portfolio Management suite
  • As a ServiceNow SPM Senior Developer, candidate will develop and propose SPM workflows, configurations, customizations and applications in accordance to fulfil business requirements.
  • Experienced in Implementing Project Management and Resource Management capabilities of Strategic Portfolio Management module
  • Candidate will assist in the ongoing support of the ServiceNow SPM module by actively monitoring, troubleshooting, conducting root-cause analysis and implementing necessary bug fixes.
  • Harness the capabilities of ServiceNow plugins and automation tools to craft inventive solutions tailored for SPM.
  • Thoroughly review and refine user stories, comprehend requirements and take the lead in the design, development and deployment of solutions.
  • Deliver comprehensive training sessions for SPM and other ServiceNow modules/functionality using diverse methods, while consistently updating end-user documentation.
  • Methodically document, sustain, and revise policies, procedures and controls governing the operation of the ServiceNow SPM platform.
  • Role requires to be hands-on
  • Working knowledge of E2E Project execution phases from "Idea to Finish , design & implementation & deployment
  • Demonstrated skills as an active listener, respecting others' point of view while contributing the required input through strong communication skills
  • Strong prioritization skills and the discipline to focus on high impact activities
  • Interpersonal skills, customer-centric attitude, and ability to deal with cultural diversity
  • Solid hands-on experience and knowledge of ServiceNow applications configurations (SPM, ITSM, APM)

Qualifications:
  • Overall, 5-7 years of experience in IT
  • Minimum of 3 years' experience ServiceNow solutions and delivery, service management, and workflow management
  • Minimum of 1 year hands on experience implementing ServiceNow mid/large scale ITBM/SPM programs
  • Management consulting experience
  • Certifications:
    • ITIL or PMP (Any one)
    • ServiceNow Certified System Administrator
    • Certified Implementation Specialist ITBM/SPM (Must have)
  • Bachelor's degre.