Transctn Procng Offcr

Job Description

Job Summary –

L 2 level Transaction Processing Executive/Officers – to process the Capital Market – Brokerage process documents for a Non-Voice BPS account (US Client).

Years of experience needed –

 Candidate should have minimum of 1 year work experience in similar BPO field – preferably from Banking and Capital Markets Domain (primary preference)

 Secondary preference will be for Candidates who have experience in other BPO domains like Accounting, Insurance, Health Care etc.

Technical / Non-Technical Skills:

 Excellent MS Office skills – MS Excel, Power Point, Excel Macros and E Mail Drafting

 Good Typing Speed of 28 WPM with >=95% accuracy

 Excellent Communication skills – to attend Client Calls, Onshore Training etc

Process Skills:

 Good and sound knowledge of Stock Market and Capital Market Concepts – Primarily US stock market.

 Good understanding of Financial Concepts, Investments, Calculation, Accounting methods

 Sound Analytical, Quick Learning ability, Zeal to learn new things.

 Processing skills in banking and capital markets domain – Reviewing of documents, Account status, Receipts, Payments, and Distribution – Processing High Value Cash Instruments, and providing Updates to Brokerage Advisors of their requests.

 100% Accurate work required as Errors will have financial impacts from Client and their Customer side.

 Strictly US Shift Working Hours (India Late Evening or Night Shifts) – should be flexible to do Over Time duty if requirement arises.

 Working From Office

Behavioral Skills:

 Punctual and adherence to attendance and Leaves

 To report to Team Lead and follow the Instructions and the HR Policies as per Company

Certifications Needed:

 Education: 12 + 3 Degree Education is mandatory – B Com, BBA and BBM Graduates preferred, however Candidate with good work experience but with other Specialization can be looked into to some extent Only.

 Additional Certification on Financial Aspects is added advantage.

 No Tech Graduates – BE, B Tech, M Tech

 Additional Certification on Stock Market Subjects is added advantage.