Business Risk and Control Sr Officer I

5 days ago


Chennai, India 12542 Citicorp Services India Private Limited Full time

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Risk and Control - Hybrid (Internal Job Title: Business Risk and Control Sr Officer I – C14 ) based in Chennai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

Guide and influence governance and the facilitation of the execution of the Manager Control Assessment (MCA,  Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.  Responsible for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory. Perform a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies. Assist in directing teams in the implementation of the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist. Support review and challenge, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.  Direct teams on the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC). Assess adherence to the MCA Standard through controls after the execution of a process (QA). Exercise control over Operational and Compliance Risk in accordance with established Policy requirements. Allocate resource to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures. Assess Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable). Take ownership to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements. Responsible that adequate governance and training are in place to support management of Risk profiles. Assess the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable). Support operational risk scenario analysis and stress testing for Operational Risk Capital requirements. Take ownership of risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business ( third party, fraud, sanctions etc) (if applicable). Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within Central Testing Utility, including providing training and leading by example. Guide and influence standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management. Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. 

As a successful candidate, you’d ideally have the following skills and exposure:

14+ years of experience in managing large teams Excellent communication skills required in order to negotiate internally, often at a senior level Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations Management of a global operations and a complex environment that includes global teams Strong sense of accountability and ownership, with strong results orientation Demonstrated understanding of operational risk and gap identification Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Self-motivated and detail oriented Exhibit problem-solving and decision-making skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .


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