Credit and Collections Specialist

2 weeks ago

Gurugram, India Ramboll Full time

Company Description

Ramboll globally

Ramboll is a leading engineering, design and consultancy company. Working at one of our 300 offices in 35 countries you will join 15,500 fellow bright minds in creating innovative and sustainable solutions within Buildings, Transport, Energy, Environment & Health, Water and Management Consulting. Combining local experience with global knowledge, we help shape the society of tomorrow.

Inviting bright minds

Do you want to push the boundaries of your profession and develop your excellence in an open, collaborative and empowering culture? We work to create a sustainable future and our inspiring projects and innovative solutions aim to set the standard among our peers. You will join a global company that has been growing successfully since its founding in 1945. Together, we lead and leave a positive impact on societies, companies and people around the world.

Job Description

Ramboll is a leading engineering, design, and consultancy company with over 20,000 employees and 35 offices nationwide. We are seeking a skilled and experience business professional to join our Credit & Collections Group working at our Gurgaon based office in India.

The Credit and Collections Specialist is focused on managing the day-to-day operations of Accounts Receivable, credit, and collection processes. This position plays a key role in the overall success of the Finance team while working with internal and external customers. The ideal candidate is self-driven, comfortable communicating, will maintain client information, is a team player, resourceful, and has a proven work history with exceptional organizational and customer service skills.

This mid-level position will report to the Credit and Collections Manager. It will require interaction with our Clients, Department Managers, Project Managers/Owners, and Business Finance.

Responsibilities of this position will include but are not limited to the following:

Contact and collect on past due accounts and arrange for timely payments for an assigned account base. Maintain established AR targets; proactively collect and resolve Aged AR Point of contact for client apart from PM's/ HOD's in providing resolution on the issues faced by related to invoices. Work closely and establish a strong rapport with Clients, Department Managers, Project Managers/Owners and Business Finance through regular communication and meetings on AR issues.  Document collection status in the Collections database (Termsync) in a timely manner Generate AR reports to effectively manage account base; provide to management and BF regularly. Review Customer DNB reports to analyze credit and risk scores as needed. Provide customer resolution on outstanding issues including credit inquiries and W-9 requests. Assist customers with billing issues and coordinate with Business Finance staff to rectify. Identifies bad debt and/or financial exposure risk Effective problem solving and strong critical thinking skills are a must to help resolve AR issues. Review and initiate cash reapplications, refund forms and AR adjustments for assigned accounts. Assist Collections Manager with audits, bankruptcy filings and other special projects. Respond to Customer requests for Open AR Statements, vendor information and other items needed to receive payment. Strong, proactive team player focused on assisting and supporting peers and management.

Qualifications

Experience with MS Office Product Suite with focused knowledge of Excel. Excellent written and verbal communication skills are essential. Must have strong analytical skills. Strong, proactive team player focused on assisting and supporting peers and management. Assume responsibility and initiative in a key demanding company position. Attention to detail and proven problem-resolution skills with emphasis on accuracy and quality. Willingness to adapt to new responsibilities and have the initiative to grow in the position.  Proficiency with automated accounting systems.

Education

Bachelor’s degree strongly preferred. Minimum of 5 years progressive experience in AR credit and collections environment or billing.

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