Technology Analyst IT Services

3 months ago


Bengaluru, India Infosys Full time
Responsibilities Administration of LAN infrastructure (switches/firewall/ routers). Should be having understanding on ITIL framework (IT reporting metrics/MIS) and create different reports as per the framework.Manage the team of analysts who support end user's IT tickets and act as SME for them. Additional Responsibilities: core IT Ops end to end and Server and networking

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