Product Operations Analyst

6 months ago


Jaipur, India Equiniti Full time

Management Level

F

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK.

EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Role Summary

The Product Operations Analyst supports the global product team through data analysis and insight reporting, process maintenance, and tooling. They will ensure that the product teams can access all relevant product data points and insights to drive efficiency and improve product decision making.

Core Duties / Responsibilities

Be responsible for the appropriate systemisation of all leading and lagging product related metricsCollating and enriching qualitative product dataCollating and enriching quantitative product dataPerform statistical analysis and data modelling to identify trends, patterns, and correlations in our product dataProviding actionable insight to the product teamWork closely with our data team and providers to ensure data quality, integrity, and accessibility of product dataStay updated on industry trends, regulations, and best practices in product data analysisManage and master the product team tool setMaintaining processes used within the product teamMaintaining templates used within the product teamProviding insight on ways of workingStreamline internal workflows, processes, and tools throughout each stage of the product lifecycleEnsure good governance is adhered to for our product catalogueSupport Product Managers/Owners on their production of communication material relating to product strategy and updatesScale product knowledge material across the business

Skills, Capabilities and Attributes

The successful candidate will demonstrate the following experience, skills and behaviours:

Proven experience in product operations desiredUnderstanding of financial concepts, products, and market desiredExperience working with data essentialProficiency in SQL for data manipulation and extraction essentialExperience with data visualization tools such as Tableau, Power BI, or Qlik essentialProduction of high-quality artefacts and insight reporting essential

Functional Skills:

Solid understanding of statistical analysis and data modellingStrong analytical and problem-solving skillsAppreciation of agile ways of workingProficiency with toolingProcess optimization

Behavioural Skills:

Ability to work collaboratively in a cross-functional team environmentContinuous learningExcellent communication and interpersonal skills

Benefits:

Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:

3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives Business related certification expense reimbursementComprehensive Medical Assurance coverage for dependents & ParentsCab transport for staff working in UK & US shiftAccidental & Life cover 3 times of concerned CTC

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.


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