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Manager - Risk

4 months ago

Noida, India MetLife Full time
Basic Function:
  • Overall responsibility and accountability for delivery of control testing, risk-based assignments to ensure that all business risks are anticipated identified, recognized, and appropriately managed in alignment with the departmental risk-based testing plan and initiatives.
  • Additional scope of position includes coordination between Global risk team, onshore and operations stakeholders
  • Business/ Domain Knowledge – Basic / Intermediate knowledge of the Financial / Insurance Industry

 

Essential Functions:

Risk Based Control testing:

  • Support and execute control testing across Global Customer Service & Operations (GCSO) including control testing for risk focused projects by using department guidelines, knowledge of best practices, and understanding of controls to provide management with an independent appraisal of the control environment surrounding business processes or activities. 
  • Support and execute in assessment and evaluation of control and risk descriptions to ensure they are well documented. Assesses the soundness, adequacy, compliance and cost-effectiveness of the enterprise’s operational, financial and information systems controls and the accuracy, integrity and completeness of data integral to operations, including management reporting.
  • Execute, Support and Assist with the preparation of testing scripts/checklists for use 
  • Execution with the development of internal procedures and templates for use in testing activities. 
  • Ensure and execute all aspects of a proactive testing assignment including planning, testing, and reporting results to Global Risk team.
  • Issue root cause analysis and thematic issues

 

Project Management:

  • Support, Execute and assist in projects, completing assigned tasks and responsibilities within agreed timelines (and explaining variances).
  • Communicate appropriately with identified stakeholders within Global Risk Management, Operations and business management.
  • Exhibits organization and multi-tasking skills required to successfully engage in simultaneous engagements. 

 

Relationship Management

  • Maintains a positive working relationship with team members, global stakeholders and sustains an ongoing relationship with key business contacts.
  • Effectively maintains the appropriate level of communication with business management.
  • Lead discussion with internal stakeholders/operations in developing action plans to resolve control issues or risks.