BPO Transaction Quality Assurance Analyst

1 month ago


Chennai, India NTT DATA Services Full time

Designs auditor quality parameters.

Provides inputs based on data analysis for process improvements using basic quality tools.

Facilitates process improvement meetings along with respective team in a domain to achieve the desired results.

Accurately reports data for Six Sigma projects & vertical-wide Initiatives.

Updates and maintains QMS process documents for specific processes.

Skills Required

Knowledge of a domain to drive process improvement initiatives.

Strong knowledge of quality tools and techniques.

Ability to provide inputs based on data analysis for process.

Strong understanding of process interdependencies.



  • Chennai, India HCLTech Full time

    Mega Walkin drive for QUALITY ANALYST (BPO \ International Voice Process Background) - 16th, 17th & 18th Apr 2024.NOTE: *QUALITY ANALYST - BPO \ INTERNATIONAL VOICE PROCESS BACKGROUND MUST*Interview Venue : HCL Tech Gate 1, Tower 3 Ground floor Cafe 1,Elcot Sez, Sholinganallur, Chennai – 600119.Interview Timing: 10.30am to 4pmShift : US ShiftEXP : 2 - 7...


  • Chennai, India HCLTech Full time

    Mega Walkin drive for QUALITY ANALYST (BPO \ International Voice Process Background) - 16th, 17th & 18th Apr 2024.NOTE: *QUALITY ANALYST - BPO \ INTERNATIONAL VOICE PROCESS BACKGROUND MUST*Interview Venue : HCL Tech Gate 1, Tower 3 Ground floor Cafe 1,Elcot Sez, Sholinganallur, Chennai – 600119.Interview Timing: 10.30am to 4pmShift : US ShiftEXP : 2 - 7...


  • Chennai, India Verra Mobility Full time

    Who we are...Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are...


  • Chennai, Tamil Nadu, India NTT DATA Services Full time

    Designs auditor quality parameters.Provides inputs based on data analysis for process improvements using basic quality tools.Facilitates process improvement meetings along with respective team in a domain to achieve the desired results.Accurately reports data for Six Sigma projects & vertical-wide Initiatives.Updates and maintains QMS process documents for...


  • Chennai, India Verra Mobility Full time

    Who we are... Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We...


  • chennai, India Verra Mobility Full time

    Who we are... Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We...


  • Chennai, India NatWest Digital X Full time

    Join us as a Trade & Transaction Reporting AssociateYou'll be at the forefront of protecting the bank and supporting with the design, development, and undertaking of assurance activity on an end-to-end basisThis is a varied role, where you’ll be supporting with exception management, reconciliations, controls testing, process management and issue...


  • Chennai, Tamil Nadu, India NatWest Digital X Full time

    Join us as a Trade & Transaction Reporting AssociateYou'll be at the forefront of protecting the bank and supporting with the design, development, and undertaking of assurance activity on an end-to-end basisThis is a varied role, where you'll be supporting with exception management, reconciliations, controls testing, process management and issue...


  • Chennai, India Freshworks Full time

    Job DescriptionJob Overview● What are the roles and responsibilities of this job?● What function does it drive/support and how does this role interact with other functions across the company?● Please provide an org chart showing where this role fits in the broader organization showing at least twolevels above and two levels below this role as well as...


  • Chennai, India GUVI GEEK NETWORK PRIVATE LIMITED Full time

    **Job Role**: Course Quality Assurance Expert - Intern **Eligibility**: Bachelor’s degree in any field **Responsibilities**: - Ensure good Quality of the courses based on certain parameters and prepare reports for the same. - Analyse statistical data of the courses and suggest improvable measures. - Suggest measures and processes further to improve...


  • chennai, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    Develops testing plan scenarios for complex unit, process, function, integration, regression and acceptance testing. Assists in identifying and establishing goals for appropriate testing cycles and defines and manages software test environments, test standards and quality assurance tasks. May manage a small team of Test Analysts to ensure quality...


  • Chennai, India Nityo Infotech Full time

    Description , Hyderabad , Job , Level , Location , Pune , Transactional , Transactional Quality Experience Required 10 - 12 Years Industry Type IT Employment Type Permanent Location India


  • chennai, India Nityo Infotech Full time

    Description , Hyderabad , Job , Level , Location , Pune , Transactional , Transactional Quality Experience Required 10 - 12 Years Industry Type IT Employment Type Permanent Location India


  • chennai, India Freshworks Full time

    Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in  San Mateo, California , Freshworks has a global team operating from  13...

  • Quality Assurance

    1 month ago


    chennai, India Anicalls (Pty) Ltd Full time

    • 4+ year of experience working as a Quality Assurance Engineer• Experience in manual testing• Experience in automation testing


  • Chennai, India ADCI MAA 15 SEZ - K20 Full time

    We serve the needs of online shoppers in all Arabic speaking and surrounding countries through our trusted, secure payment network that gives everyone the opportunity to shop online safely and easily.We build trust between buyers and online sellers by enabling consumers to transact online using the payment options they prefer with complete security and peace...


  • Chennai, Tamil Nadu, India NatWest Digital X Full time

    Join us as a Trade & Transaction Reporting AssociateTake on a new career challenge and hone your analytic skills in a fast paced, forward-thinking teamThis is a varied role, where you'll be supporting with exception management, reconciliations, controls testing, process management and issue investigation and resolutionThis is an opportunity to develop...


  • Chennai, India ADCI MAA 15 SEZ - K20 Full time

    We serve the needs of online shoppers in all Arabic speaking and surrounding countries through our trusted, secure payment network that gives everyone the opportunity to shop online safely and easily.We build trust between buyers and online sellers by enabling consumers to transact online using the payment options they prefer with complete security and peace...


  • Chennai, India Learnship Technologies Full time

    **Apprentice - Quality Assurance (QA)** **An opportunity to gain invaluable experience with the world’s leading provider of online, face-to-face language and intercultural training.** **Looking for Tamil Nadu/Chennai based Apprentices for our Quality Assurance team.** **Qualification** - Graduate in a Computer Science domain - Fundamental knowledge...


  • chennai, India ADCI MAA 15 SEZ - K20 Full time

    We serve the needs of online shoppers in all Arabic speaking and surrounding countries through our trusted, secure payment network that gives everyone the opportunity to shop online safely and easily.We build trust between buyers and online sellers by enabling consumers to transact online using the payment options they prefer with complete security and peace...