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Alarm & Incident Response Manager

3 months ago

Navi Mumbai, India Reliance Retail Full time

Company Overview

Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.


Job Overview

We are looking for a Senior Alarm Incident Response Manager to join our team at Reliance Retail. This full-time position is based in Navi Mumbai and requires extensive experience in handling emergency responses, alarm management, and incident management. The role focuses on ensuring the safety and security of our extensive retail operations through proactive incident handling and alarm response strategies.


Qualifications and Skills

  • Proven experience in emergency response and management.
  • Expertise in alarm management techniques and best practices.
  • Proficiency in security monitoring and surveillance.
  • Skilled in intrusion detection methods and systems.
  • Extensive experience with CCTV surveillance systems.
  • Comprehensive understanding of security protocols and procedures.
  • Knowledge in asset protection strategies and implementations.


Educational Qualification

  • Bachelor's degree in any discipline.


Roles and Responsibilities

  • Develop and manage an effective alarm and incident response strategy for retail operations.
  • Coordinate with internal and external teams for effective handling of emergency situations.
  • Monitor and assess security systems to ensure constant surveillance and protection.
  • Implement and oversee intrusion detection measures to prevent unauthorized access.
  • Train and mentor the security team on incident management and emergency response protocols.
  • Review and evaluate alarm systems for optimal performance and efficiency.
  • Lead investigations and provide detailed reports on security breaches and incidents.
  • Collaborate with asset protection teams to safeguard company assets and resources.