Customer Care Executive

4 weeks ago


Aluva, India GVR Business Transforms Full time
Freshers can also applyResponsibilities:
Engagewith potential customers via phone email and chat to provideinformation about ourproducts/services.Handle customer inquiriesand ensure a positive customerexperience.Conduct followup calls to nurturecustomer relationships and gatherfeedback.Accurately input customerinformation and interactions into thedatabase.Collaborate with the sales andsupport teams to ensure a seamless customerexperience.Proficient in data entry withhigh accuracy and attention todetail.
Requirements:
Strongcommunication skills with a friendly and empatheticapproach.Proven experience in customerservice or a related role.Proficiency inspeaking Malayalam.

communicationskills,customer service,customer experience



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