Current jobs related to Quality Assurance Analyst OM - Delhi Division - Tide
-
OMS Quality Engineer
1 month ago
Delhi, India Insight Global Full timeOffshore – OMS Quality Engineer1 year – Contract now thru end of 2025Remote in India - IST (Standard Hours)Openings: 6Must Haves:3+ years’ experience as an OMS Quality EngineerExperience in a retail or ecommerce environment/industry is a plusOMS tool experience such as Blue Yonder, JDA, or IBM SterlingExperience monitoring and testing OMS...
-
OMS Quality Engineer
4 weeks ago
Delhi, India Insight Global Full timeOffshore – OMS Quality Engineer1 year – Contract now thru end of 2025Remote in India - IST (Standard Hours)Openings: 6Must Haves:- 3+ years’ experience as an OMS Quality Engineer- Experience in a retail or ecommerce environment/industry is a plus- OMS tool experience such as Blue Yonder, JDA, or IBM Sterling- Experience monitoring and testing OMS...
-
OMS Quality Engineer
4 weeks ago
Delhi, India Insight Global Full timeOffshore – OMS Quality Engineer 1 year – Contract now thru end of 2025 Remote in India - IST (Standard Hours) Openings: 6 Must Haves: - 3+ years’ experience as an OMS Quality Engineer - Experience in a retail or ecommerce environment/industry is a plus - OMS tool experience such as Blue Yonder, JDA, or IBM Sterling - Experience monitoring and...
-
Quality Assurance Team Lead
5 months ago
Delhi Division, India Tide Full timeDepartment: Member Operations (IN)About Tide:At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.Launched in 2017, Tide is now the leading...
-
Senior Quality Assurance Analyst
4 weeks ago
Delhi, India OZiva Full timeWe at OZiva are looking for a Quality Assurance Analyst in our R&D Team.Job Responsibilities -Coordinating with third party manufacturing site for quality complianceTesting and compliance of Ayush and FSSAI products for new productsGeneral documentation like specifications/COA/STPLab SOPs preparation and reviewShelf life studies of nutra and PCD...
-
Product Analyst
2 weeks ago
Delhi, India Flexi Analyst Full timeCompany Description Flexi Analyst is a part of the Champ Team of Business-Quality-Data & Content Analysts, focusing on adding value to customers. The Leadership team comes from reputable companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, aiming to build the world's largest community of Analysts. Role Description This is a full-time remote role...
-
Product Analyst
2 weeks ago
Delhi, India Flexi Analyst Full timeCompany DescriptionFlexi Analyst is a part of the Champ Team of Business-Quality-Data & Content Analysts, focusing on adding value to customers. The Leadership team comes from reputable companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, aiming to build the world's largest community of Analysts.Role DescriptionThis is a full-time remote role for a...
-
Data Analyst
4 weeks ago
delhi, India Flexi Analyst Full timeCompany Description Flexi Analyst is a team of Business-Quality-Data & Content Analysts aiming to make life easy. With the leadership team having experience in top companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, Flexi Analyst is building the world's largest community of Analysts. The company's primary focus is on adding value to...
-
Data Analyst
1 month ago
Delhi, India Flexi Analyst Full timeCompany Description Flexi Analyst is a team of Business-Quality-Data & Content Analysts aiming to make life easy. With the leadership team having experience in top companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, Flexi Analyst is building the world's largest community of Analysts. The company's primary focus is on adding value to customers....
-
Data Analyst
1 month ago
Delhi, India Flexi Analyst Full timeCompany Description Flexi Analyst is a team of Business-Quality-Data & Content Analysts aiming to make life easy. With the leadership team having experience in top companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, Flexi Analyst is building the world's largest community of Analysts. The company's primary focus is on adding value to...
-
Data Analyst
4 weeks ago
Delhi, India Flexi Analyst Full timeCompany Description Flexi Analyst is a team of Business-Quality-Data & Content Analysts aiming to make life easy. With the leadership team having experience in top companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, Flexi Analyst is building the world's largest community of Analysts. The company's primary focus is on adding value to...
-
Data Analyst
1 month ago
Delhi, India Flexi Analyst Full timeCompany DescriptionFlexi Analyst is a team of Business-Quality-Data & Content Analysts aiming to make life easy. With the leadership team having experience in top companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, Flexi Analyst is building the world's largest community of Analysts. The company's primary focus is on adding value to customers.Role...
-
Senior Software Quality Assurance Analyst
3 weeks ago
Delhi, India ITProFound Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time role for a Senior Software Quality Assurance Analyst at ITProFound located in Hyderabad. The role involves day-to-day tasks such as software quality assurance, test management, and ensuring quality standards are met. This is an on-site position.QualificationsMid level QA...
-
Data Analyst
4 weeks ago
Delhi, India Flexi Analyst Full timeCompany DescriptionFlexi Analyst is a team of Business-Quality-Data & Content Analysts aiming to make life easy. With the leadership team having experience in top companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, Flexi Analyst is building the world's largest community of Analysts. The company's primary focus is on adding value to customers.Role...
-
Quality Assurance Specialist
2 weeks ago
Delhi, Delhi, India Intelliswift Software Full timeJob DescriptionWe are seeking a highly skilled Quality Assurance Analyst to join our team at Intelliswift Software. The ideal candidate will have a strong background in software testing, automation, and quality assurance.Responsibilities:Design and execute test plans to ensure high-quality software releasesDevelop and maintain automated test scripts using...
-
Quality Assurance Analyst
4 weeks ago
Delhi, India Readywire Full timeJob Description:Position Overview:We are seeking an experienced Manual Tester with a minimum of 3 years of hands-on testing experience in the finance domain, specifically working with ERP (Enterprise Resource Planning) software. As a key member of our Quality Assurance team, you will play a crucial role in ensuring the reliability, performance, and...
-
Quality Assurance Specialist
2 weeks ago
Delhi, Delhi, India Intelliswift Software Full timeJob DescriptionWe are seeking a highly skilled Quality Assurance Analyst to join our team at Intelliswift Software. The ideal candidate will have a strong background in software testing, automation, and quality assurance.ResponsibilitiesDesign and execute test plans to ensure high-quality software releasesDevelop and maintain automated test scripts using...
-
Quality Analyst
4 weeks ago
delhi, India Appinventiv Full timeJob Summary:We are seeking a detail-oriented and proactive Quality Analyst to join our team. The ideal candidate will be responsible for ensuring the quality of our products and services by conducting thorough testing, analyzing results, and identifying areas for improvement. The Quality Analyst will work closely with development and project teams to create...
-
Quality Analyst
4 weeks ago
delhi, India Appinventiv Full timeJob Summary: We are seeking a detail-oriented and proactive Quality Analyst to join our team. The ideal candidate will be responsible for ensuring the quality of our products and services by conducting thorough testing, analyzing results, and identifying areas for improvement. The Quality Analyst will work closely with development and project teams to...
-
Senior Quality Assurance Specialist
7 days ago
Delhi, Delhi, India Next-Link Full timeJob Title: Senior Quality Assurance SpecialistJob Summary:Next-Link is seeking a highly skilled Senior Quality Assurance Specialist to join our Data Services team. As a key member of the team, you will be responsible for clarifying requirements from business analysts, designing and implementing test cases, and providing support for ongoing projects...
Quality Assurance Analyst OM
2 months ago
Who are Tide:
At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany.
Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
What we’re looking for:
As an Ongoing Monitoring (OM) QA, at Tide, you will be responsible for checking if all the OM analysts are following all the correct processes and procedures. You will be reviewing and scoring a certain percentage of all cases actioned by the OM team.
You will be responsible for developing, maintaining & improving the QA scorecard and making sure our analysts are following all internal processes and procedures, as well as external regulations, if any.
You will perform QA calibration sessions with the OM manager and all TLs to analyse the performance of the team. The outcome of these calibrations is to identify procedural gaps, as well as team and personal trends that can be improved.
You will collaborate with the training team to perform regular in-depth training needs analysis and identify opportunities for additional courses.
You will also focus on the individual learning gaps of each analyst. You will conduct individual feedback sessions for each analyst to help them improve their knowledge.
Some of the things you’ll be doing:
Monitoring the cases actioned by OM analysts to ensure proper adherence to policies and proceduresImproving the QA scorecards constantly to capture all new processes and proceduresExperience in Identifying process improvements and learning gapsLeading calibration sessions, discussing the scorecards with OM TLs and OM ManagerKnowledge of latest trends in the marketIdentifying process improvements and learning gapsSpotting negative individual and team trendsPreparing recommendations to improve the negative trendsWorking on developing proceduresYou’ll be a great fit if:
You have 2 to 5 years of experience in QA in the OM spaceYou have strong understanding and experience of CDD and EDD processes, AML controls and tools in Indian contextYou have knowledge of watchlists, sanctions & PEP, adverse mediaYou evaluate and where necessary improve processes in accordance with our policies to ensure that we meet standards whilst building efficiency where possibleYou are a subject matter expert, providing ongoing mentoring and continuous knowledge sharing with the teamYou work with Product Owners to build automation and system improvementsYou work closely with our second line of defence (Risk and Compliance) to ensure we meet policies and regulatory requirementsYou have excellent verbal, written and interpersonal communication skillsYou have excellent problem-solving skills and keen attention to detailsYou have excellent monitoring & feedback skillsYou are a self-motivator and self-starter; You have exceptional listening and analytical skills; You have excellent knowledge of banking laws & regulation You should be able to build a clearer picture of agent-customer interaction goals and streamline the process to achieve higher customer retention ratesYou have solid time management skills You must be able to effectively deal with people at all levels inside and outside of the Company; You have creative ability & writing proficiency; You have excellent presentation skillsYou are proficient with Microsoft Office (intermediate Word, basic Excel);You have the ability to multitask and successfully operate in a fast paced, team environment; You should have knowledge of quality assurance testing toolsYou should use data and generate statistical insights that amplify the probability of a more accurate final productWhat you’ll get in return:
Competitive salarySelf & Family Health InsuranceTerm & Life InsuranceOPD BenefitsMental wellbeing through PlummLearning & Development Budget15 days of Privilege leaves12 days of Casual leaves12 days of Sick leaves 3 paid days off for volunteering or L&D activities